Property Manager - Arcadia, United States - cozy living suites usa inc

Description

• Correspond with the guest prior to arrival and during their stay
• Concierge service for checkin and check outin time
• Followup on requests and complaints and provide exceptional customer service
• Respond to afterhour emergency phone calls and messages
• Hiring, training, and managing cleaners/ outsourcing groups
• Take responsibility for arranging the cleaning work and ensuring the work is up to standard
• Maintain cleaning supplies and inventory
• Maintenance and repairs
• Regularly inspect each unit to ensure everything is in good working order
• Coordinate with the management team and report any special cases
• Daily management of property pricing following management strategy
• Participate in setting property revenue goals and achievement
• Preonboarding preparation, including taking photos, familiar with every corner, providing business coworker training and responding to inquiries
• Other duties as assigned

• Be able to multitask in a fastpaced environment
• Be able to work independently
• Excellent communication and organization skills
• Have knowledge of basic computer software
• Ability to work a varied schedule including evenings and weekends
• Ability to communicate effectively and professionally
• Hold a valid Driver's License
• Previous hotel Front Desk / Housekeeping experiences are assets.
• Mandarin is an asset

• Paid time off

• 3 years

• Evenings as needed
• Monday to Friday
• On call
• Weekends as needed

• Customer service: 2 years (preferred)

• Driver's License (preferred)

• Arcadia, CA (preferred)

• Arcadia, CA: Relocate before starting work (preferred)