Customer Experience – Tier 1 - Richardson

We are seeking a Client Experience Specialist - Tier 1 to serve as the first point-of-contact for Foreign Nationals, providing timely guidance and support on immigration-related inquiries. · Frontline Support: Provide high-quality service by responding to foreign national (FN) in ...

We are seeking a Client Experience Specialist - Tier 1 to serve as the first point-of-contact for Foreign Nationals, providing timely guidance and support on immigration-related inquiries.This individual will play a key role in adopting and effectively using the technology soluti ...

BAL is looking for a motivated and customer-focused Tier 2 Specialist to provide unparalleled services to our global clientele. · ...

We are seeking a motivated and customer-focused Tier 2 Specialist. This individual will apply advanced understanding to resolve Foreign National inquiries using the technology solution that supports these interactions. The Tier 2 Specialist will play a critical role in resolving ...

We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's l ...

We are looking for an experienced developer to provide enhancements, bug fixes and address vulnerabilities in NMA application with prior expertise in Stratus fault-tolerant hardware. · Provide Tier 3 Support for NMA including: Provide code fixes Prepare enhancements Identify and ...

Mainframe Application Developer (L3 Support – Tech lead) for iTech US, Inc. to support Tier 1 and Tier 2 teams with code enhancements bug fixes remediation of vulnerabilities and platform upgrades. · ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, ClifyX,is seeking the following. · ...

Mainframe application developer/solution architect needed with experience leading team providing tier 3 support for code enhancements bug fixes remediation of vulnerabilities and platform upgrades. Responsibilities include providing tier 3 support for all mainframe oss applicatio ...

Need an experienced IMS and DB2 (Mainframe) database engineer with prior expertise supporting large telecom OSS applications running on IBM z/OS. · ...

Own and grow strategic Tier-1 mobile operator relationships in North America expanding revenue beyond renewals into new solutions new use cases multi year transformation programs This role is responsible for deepening executive level engagement proactively identifying monetizatio ...

Operate and support production Kubernetes & Docker environments administer on-prem infrastructure VMware Windows Server RHEL Linux Troubleshoot virtual and physical server performance Ensure security backup and disaster recovery compliance. · ...

We are looking for Junior network engineers to join our team and provide order management and technical support to our customers on various network related issues. · Maintaining, upgrading, and troubleshooting SDWAN hardware and software systems. · Diagnosing and resolving techni ...

A cloud Kubernetes specialist with expertise in supporting server infrastructure and deploying container-based application environments is needed. The ideal candidate will have hands-on experience with Kubernetes and the ability to work on-premises or remotely. · ...

We are seeking a Social Media Support Lead to translate software requirements into working and maintainable solutions within the existing application frameworks. The chosen candidate will apply technical proficiency across different stages of the Software Development Life Cycle, ...

Infosys is seeking a Senior SRE Engineer to translate core business requirements into robust technical solutions. · ...

Perform hardware refresh and IOS code upgrades Deploy new devices in the data center Configure networking hardware to the latest IT standards Serve as an escalation point to Tier 2 support groups Provide feedback to operations and design teams · ...

This Tier 1 support position involves providing technical assistance via phone, email, and ticketing system troubleshooting various hardware, software, and system questions. · Troubleshoot user issues related to desktops. · Assist with basic server-related tasks. · ...

We are seeking a Full Stack Engineer to work in Richardson, Texas. The ideal candidate will have experience with Windows Server OS and RHEL LINUX. · Operational support of on-premises server stacks and technology. · Troubleshoot performance issues related to virtualized and physi ...

This role will be responsible for architecting, deploying and supporting information (IT) and operational technology (OT) solutions for one of our most mission critical manufacturing sites in Richardson, Texas. · Operational support of on-premises server stacks and technology. · ...