Customer Service Manager - Torrance, United States - Malaga Bank

Malaga Bank
Malaga Bank
Verified Company
Torrance, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
_
Customer Service Manager_


The Customer Service Manager is responsible for the administration and efficient daily operation of a branch office, including operations, consumer lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.

Fully knowledgeable and skilled in all aspects of a full service branch.

Under the guidance of the Retail Banking Manager, plans and directs retail business development to achieve branch growth goals through the internal sales development and coaching of branch staff with their expertise in the customer engagement process for expanding existing customer relationships.

Participates in community affairs to increase the Bank's visibility.

The Customer Service Manager provides superior customer service and strengthens existing customer relationships through quality customer and operational service.

Possesses the ability to problem solve the most difficult and complex customer situations.


Able to manage and perform daily duties of any retail banking position as needed and directed by Retail Banking Manager or above.


The Customer Service Manager assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

South Bay residence preferred.

Malaga Bank is an Equal Opportunity Employer.

Excellent benefits and a fun working environment is included.


Pay:
$65, $80,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 4 years

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Education:


  • Associate (required)

Experience:


  • Retail banking: 4 years (required)

Ability to Relocate:

  • Torrance, CA 90505: Relocate before starting work (required)

Work Location:
In person
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