Jobs

    Deskside Support Technician - Muscatine, United States - Hexaware Technologies

    Hexaware Technologies
    Hexaware Technologies Muscatine, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    Position: Deskside Support

    Location: Muscatine, IA (Onsite)

    Hiring: Fulltime with Hexaware Technologies

    Office Address:3000 North Hwy 61, Muscatine IA 52761

    Job Description:

    Position Overview: Field Services Support is responsible for providing technical support and assistance, focusing on desktop, laptop, and peripheral device installation and troubleshooting within our manufacturing and corporate facilities. You will play a crucial role ensuring uptime and minimizing disruptions to production processes.

    Qualifications:

    • 1-2 Years Experience..
    • Experience as a deskside support engineer or similar role, preferably in a manufacturing environment.
    • knowledge of hardware components, operating systems (e.g., Windows, macOS), and productivity software (e.g., Microsoft Office suite).
    • troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
    • communication and interpersonal skills, with the ability to interact effectively with end-users at all levels of the organization.
    • approach to problem-solving and a commitment to delivering high-quality customer service.
    • such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.
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