Technical Writer - Washington, United States - NextEra Logic, LLC

NextEra Logic, LLC
NextEra Logic, LLC
Verified Company
Washington, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title:
Technical Writer


Job Location:
DC Area, currently remote


Responsibilities:


  • Author and maintain standard operating procedures (SOP), standardized communication templates, and SharePoint sites.
  • Translating technical information into requirements documentation
  • Update customer database and Outlook distribution lists of ~600 User Agencies and ~1000 Coordinators.
  • Edit / review over 50 training Job Aids, Quick Start Guides and videos.
  • Edit and manage ~60 law enforcement system requirements and test documents.
  • Produce 12 monthly transaction reports and data queries, while managing 4 data management SOPs.
  • Gathering information from various sources, providing data analysis, and recommending process improvements
  • Providing additional general support, i.e., tracking policy directives and the strategic planning process, providing weekly and monthly status reports, etc.
  • Tasks include:

#

Task

Description

1
Job Aids

  • Manage all job aids in SharePoint throughout the review process
  • First review of draft, ensure all job aids are standardized

2
Communications

  • Maintain blanket approved templates
  • Update SOP for Planned & Unplanned Outages
  • Updated the Broadcast Distribution Lists weekly
  • Assist with drafting CSA notifications

3
SOPs & Other Templated Docs

  • Manage all SOPs in SharePoint throughout the review process
  • First review of draft, ensure all SOPs are standardized

4
JCIS Mailbox

  • Manage JCIS Mailbox

5
LESIS Contractors Distribution List

  • Modify the distro list as applicable

6
LESIS SharePoint Management

  • Manage and update the LESIS SP information update, metatags, User permissions

7

LESIS WAR

  • Manage and prepare WAR templates and archives

8
Dynamics/CRM Hub Meetings

  • Schedule, manage and capture all action items and issues related to MS Dynamics / LESIS CRM Hub

9
JCIS Training and Learning Center

  • Access
  • Updating resources
  • Uploading new resources

Requirements:


  • Experience reviewing and editing work products written by other team members.
  • Mastery of English grammar, sentences syntax and formatting.
  • Mastery of Microsoft Office 365 products including Word, PowerPoint, SharePoint, and Teams.
  • Excellent writing skills, as well as the ability to communicate and collaborate effectively.
  • Display a high degree of initiative and ability to work independently under minimum supervision in a fastpaced environment.
  • Strong communication, organizational, and interpersonal skills.
  • Customer service orientation with strong leadership, interpersonal, organizational, problemsolving, and strategic thinking skills.
  • Must possess analytical thinking and problemsolving skills

Preferred Requirements:


  • Experience in the federal government or law enforcement sector
  • Three to Five years of specialized experience related to the duties described above
  • Publisher or InDesign experience
  • Microsoft Dynamics experience
  • ServiceNow experience

Education and Certifications

  • Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline
  • Active Security Clearance
  • US Citizen

Pay:
$80,000.00 per year


Benefits:


  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 5 years

Schedule:

  • Monday to Friday

Experience:


  • Technical writing: 5 years (required)
Federal Government: 5 years (required)

  • IT: 5 years (required)

Security clearance:

  • Secret (required)

Ability to Commute:

  • Washington, DC (required)

Work Location:
Remote
More jobs from NextEra Logic, LLC
See all jobs of NextEra Logic, LLC