Benefits & Leave Specialist - Austin, United States - National Domestic Violence Hotline

Description

:

Reporting to the Director of Human Resources, the Benefits & Leave Specialist is responsible for administering assigned Leaves and Disability benefit programs and providing benefits administration and support for the benefits process.

The Benefits & Leave Specialist is responsible for ensuring accuracy, efficiency, and timeliness in the day-to-day duties of assigned programs.

This individual will work closely with Finance and Payroll to drive consistency and compliance in all benefit-related matters.

This is a hybrid position based in Austin, Texas with a requirement to be in the office two days per week.

Compensation:

$60,000

Essential Responsibilities & Duties

• Advises employees on the interpretation of benefits & leave programs, policies, and procedures.
• Performs customer service functions in an exemplary manner by responding and answering employee requests and questions.
• Conducts daytoday administration of benefit programs to include 401k retirement plan, medical/dental/ vision, shortterm disability, longterm disability, worker's compensation, Section 125, COBRA, Health Savings Accounts and Open Enrollment etc.
• Manages Family and Medical Leave (FMLA), Americans with Disabilities (ADA), Leave of Absence programs.
• Maintains accurate and thorough employee leave files, records, and tracking reports
• Engages with employees regarding accommodation requests, administers, and tracks all Americans with Disabilities (ADA) accommodation requests.
• Effectively supports employees and supervisors to navigate leaves, accommodations and timekeeping functions and serves as an advisor in navigating these systems
• Conducts leaverelated manager training
• Delivers new hire orientation benefits presentations
• Coordinators with benefits brokers on complex benefits administration and/or employee benefits issues.
• Facilitates qualifying life event benefits changes.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Conducts audits and maintains all employee benefits and leave records and files in accordance with all applicable federal, state, and local laws.
• Performs other duties as assigned.

Requirements:

Education and Experience Required

• Bachelor's degree in HR Management, Organizational Development, Business Management with an emphasis in Human Resources, Business Administration, or related field
• 3 years' related experience in the HR field including benefits and leave administration.
• Equivalent combination of related education and experience.

Knowledge Skills and Abilities

• Ability to maintain confidentiality and navigate sensitive information with tact
• Outstanding interpersonal skills and ability to easily connect with all types of people
• Ability to problem solve and think strategically, independently, and execute proactively
• Must be a selfstarter, and possess a great "no task is too small" attitude
• Always pushing things forward and simplifying our processes and procedures.
• Excellent customer service focus, attention to detail and organization skills
• Highly effective verbal and written communication skills
• One who can make decisions, exercise judgment, and interface effectively with all levels of staff, clients and vendors
• Passion for building and developing effective relationships with employees at all levels of the organization
• Exceptional emotional intelligence skills to build, cultivate, and facilitate strong working relationships
• Project management and problemsolving skills with the ability to anticipate organizational needs and use independent judgment in resolving issues
• Able to work a flexible schedule as needed to support a 24hour organization; will be required to attend meetings which may be scheduled during hours outside of traditional working hours
• Can handle very challenging situations, including daunting tasks and complex interpersonal issues, with a calm, assured, unflagging approach
• Attention to detail a must
• Ability to analyze problems, find solutions and effectively communicate with all levels of supervisory and nonsupervisory employees
• Skill in performing statistical analysis
• A consistent positive solutionoriented response that includes communicating about challenges to the appropriate person in a constructive and productive manner
• Ability to manage numerous initiatives to meet deadlines and to deliver highquality outputs including the ability to reorder work and priorities in response to demand and crises
• The ability to organize people and materials to ensure that tasks are undertaken and that measures are put in place to ensure compliance within all areas of operations
• Knowledge of diversity, equity, and inclusion practices and strategies to recognize and address systemic barriers faced by historically marginalized communities, including, but not limited to, people of color;