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Banquet Sales Coordinator - Torrance, United States - Kintetsu Enterprises - Miyako Hotel
Description
Job Description
Job DescriptionPlease send your resume with job title in the subject line if interested. We look forward to meeting you
Miyako Hybrid Hotel Sales Department is looking for a part-time Sales Coordinator with previous hotel or admin experience for our sales department to work mainly with the banquet department. This position has a potential to become full time.
Please see the job duties below....
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Establish and enhance the hotel's reputation by providing a highly personalized service in accordance with the hotel's standard operating procedures.
Promptly address all telephone calls using clear and professional language, and answer telephones using appropriate etiquette.
Answer the phone, direct it to the appropriate person, and/or take messages.
Assist with the typing of Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEOs, FPs, memos, etc.
Respond promptly to all inquiries.
Compose, publish, and distribute the Banquet Event Order (BEO) / Banquet Function Plan (FP) to all department heads and personnel involved in servicing banquet functions.
Collaborate with management and other department heads at all times and assist in performing special requirements and duties necessary to enhance the guest's overall comfort and well-being.
Promptly distribute information to all departments about any changes in the Banquet Event Order (BEO) / Banquet Function Plan (FP).
Prepare signage and menu items for all banquet event functions.
Develop and maintain positive working relationships with others, and support the team in reaching common goals.
* Need good computer skills (Excel & Word)
* Conducts site visits when sales managers are absent.
* Books incoming business when sales managers are absent.
* Confers and cooperates with all department managers to ensure communications are accurate to achieve guest satisfaction.
* Maintains working knowledge of Hotel Safety and Evacuation Plan.
Job description cannot address all tasks that may come up. For clarification, please see the Sales Manager for further information.
QUALIFICATIONS to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Candidate with previous hotel or admin experience is preferred.
High school diploma or general education degree (GED) and one-year related experience.
LANGUAGE SKILLS (ENGLISH)
Bilingual in English and Japanese is requested but not required.
We look forward to hearing from you
