Business Office Associate - Elkridge, United States - MEDSTAR HEALTH

MEDSTAR HEALTH

Verified Company

Elkridge, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

General Summary of Position
Our MedStar Health office located in Elkridge has a full time, day shift opening for a Business Office Associate.

This role acts as a multi-functional associate within the Business Office operations of the facility to cover such functions as reception, surgical posting, medical records, pre-op call assistance or pre-admission duties, and financial verification.

This position requires a minimum of 5 years healthcare administrative office experience.

Primary Duties and Responsibilities

In Medical Records role: Reviews and organizes charts for completion daily and forward to Coder for coding. Prints opreports for physician review and signature daily. Files charts and lock in cabinet at close of business each day. Logs path reports in charts daily. Runs reports monthly to review physician credentials, licensure and insurance status. Prepares and pulls charts for daily dictation by physician as needed. Prepares charts for Quality Assurance meeting monthly. Sends correspondence to physicians as required.
In Posting role: Collects demographic and insurance information on patients scheduled for surgery. Calls physicians' offices daily to confirm all surgical postings are accurate. Coordinates schedule with Medical Director and Director of Perioperative Services. Assigns account numbers and case numbers to each patient and prints labels. Posts surgical procedures.
In Receptionist role: Obtains all signatures as required on several forms. Answers telephone. Greets and assists visitors, patients and family members. Notifies clinical staff of any infractions in schedule.
In Pre-Op Call Assistance role: Supports preop call nurses and completes patient charts to include verification of surgery date, time, expected arrival time and procedure and health history of the surgical patient. Coordinates with surgeon's office and patient's PCP to obtain necessary preop lab results or EKG needs before admission. Utilizes the electronic medical record and acquires current History and Physical and/or most recent lab and test results, and clearances from surgeon/PCP prior to admission. Communicates and notes on the patient chart any patient special needs (i.e. interpreter). Provides the preop phone assessment sheets to Registration for the next day's patient records.
In Verification role: Confirms patient insurance eligibility and precertification daily and confirms patient's appointment. Maintains and updates facility fee schedule in system. Calls patients daily to advise them of any copays, deductibles or outstanding balance due. Creates a log sheet of copay/deductibles and outstanding balances for front desk. Monitors and reconciles daily collections from front desk on a daily basis. Processes and prepares credit card payments through Visa machine.

Minimum Qualifications

Education

High School Diploma or GED or equivalent required.
Associate degree in related field preferred.

Experience

57 years Experience in the healthcare business environment required.
Ambulatory Surgery Center experience preferred.

Licenses and Certifications

No special certification, registration or license required.

Knowledge, Skills, and Abilities

In depth knowledge of ambulatory surgery facility operations including reception, surgical posting, medical records, preadmission duties and financial verification.
Working knowledge of Anatomy, Medical Terminology, CPT Coding, and ICD10 Coding.
Basic computer skills.
Ability to navigate through Electronic Medical Records
Ability to work independently and problem solve.
Ability to work cohesively with Reimbursement Manager and team.
Ability to impact the organization and facility's overall effectiveness and understand the impact on the fiscal stability of MSC.
Verbal and written communication skills.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.

We live up to this promise through:
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Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
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Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
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Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- **More career opportunities cl