Telephonic Workers Compensation Nurse Case Manager - Hoffman Estates, United States - Liberty Mutual

Liberty Mutual
Liberty Mutual
Verified Company
Hoffman Estates, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location.

The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.


Description

Responsibilities:


  • Effectively communicates with injured employees, medical professionals, field claims staff, attorneys, and others to obtain information, and to negotiate medical treatment and return to work plans using critical thinking skills, clinical expertise and other resources as needed to achieve an optimal case outcome.
  • Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and returntowork (RTW) per state jurisdictional requirements.
  • Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome.
  • Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries.
  • Documents all RN activities accurately, concisely and on a timely basis. This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy.
  • Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner.
  • Accurately and appropriately documents billable time for work performed. Achieves annual chargeable time goal.
  • Handles special projects as assigned.

Qualifications

  • Ability to analyze and make sound nursing judgments and to accurately document activities.
  • Strong communication skills in order to build relationships with injured employees, medical professionals, employers, field claims staff and others.
  • Good negotiation skills to effectively establish target return to work dates and coordinate medical care.
  • Knowledge of state, local and federal laws related to health care delivery preferred.
  • Degree from an accredited nursing school required (prefer Bachelor of Science in Nursing) or equivalent experience.
  • Minimum of 3 to 5 years of clinical nursing experience; prefer previous orthopedic, emergency room, critical care, home care or rehab care experience.
  • Previous medical case management experience a plus.
  • Must also have current unrestricted registered nurse (R.N.) license in the state where the position is based and other assigned states as required by law.
  • Must have additional professional certifications, such as CCM, COHN, CRRN, etc., where required by WC law.

About Us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect.

Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual is an equal opportunity employer.

We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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