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Center Medical Director
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Center Medical Director
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Associate Center Director - Tucson, United States - Suvida Healthcare
Description
Who We Are
At Suvida Healthcare, we are not just caregivers; we"re compassionate advocates dedicated to enriching the lives of our cherished seniors.
As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families.
Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.
Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team.
We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice Will you join us Suvidanos, to help achieve our Higher Purpose?What Makes Us Unique
We are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve.
How We Work Our Culture & Core BeliefsEarn TrustBuilding RelationshipsCreating JoyDoing RightImproving Every DayMoving Forward What You'll Do
Position Summary
Associate Center Directors are important spirited leaders at Suvida Healthcare that bring joy to every patient, patient family, and employee interaction.
The Associate Center Director will oversee the daily operations in and around their clinics, and you will play a key role in your center"s overall success.
Associate Center Directors are expected to communicate with department leads, hiring new and retaining staff, run care team operations to ensure performance including gap closure, and support all patient growth and retention related efforts.
Associate Center Directors will engage in neighborhood and community activities, and generally ensure that clinic operations run smoothly and timely daily.
ResponsibilitiesManages daily operations alongside City Director and local leaders, including tracking towards performance objectives and gap closure
Lead the effort to grow and retain the patient panel
Support with leading the execution of in-clinic operational initiatives
Problem-solving employee and patient problems in the moment
Ensuring our patients are always delighted with the level of care and customer service they receive, performing swift service recovery if needed
Ensuring our scheduling and billing processes are executed efficiently
Overseeing our clinical and community areas, ensuring a welcoming environment
Advocating for your clinic, team, and patients
Being an ambassador in the local community – building relationships with other healthcare providers, social/community organizations, and marketing partners
Supporting and contributing to on-the-ground marketing initiatives
Generally ensuring clinic operations are running smoothly daily
Oversight of the clinic's specialty provider network
Ensure appropriate programs and activities are provided to meet patient needs and state and federal requirements
Ensure clinic, operational programs and activities are adapted to meet changing needs of patients
Oversight and hands – on management of all patient scheduling needs
Coordinates recruitment, selection, and training of operational and clinical support staff.
Schedules and assigns staff effectively, and continuously evaluates staff assignments to ensure quality care and program delivery to meet patient and clinical needs
Support the City Director with budgeting needs to ensure effective utilization of resources and reduce overhead
Maintains and monitors utilization of resources, physical space, equipment, department protocols, equipment, standards, policies, and practices
Develops, implements, and monitors performance improvement plans for team members to ensure compliance and address performance improvement opportunities
Incorporates culturally and socially appropriate concepts within Suvida Healthcare's Lifestyle Medicine Programs
Other duties as assigned
What You'll Bring Knowledge, Skills, And Abilities
5+ years' experience in healthcare or related field
5 + years of management experience
Bi-lingual-Spanish preferred
Experience in designing, implementing, and evaluating large scale healthcare centers/clinics
Experience in Value-based care operations
Well versed in clinic unit economics
Experience in value-based care reimbursement methodologies and value-based care contracting
Strong leadership skills and strong influencing skills
Incredible level of organization and detail orientation
Excellent written and verbal communication skills with the ability to communicate effectively with leaders across the organization and external customers
Experience maintaining operations according to an established budget
Experience with growing a business, interacting with external stakeholders
Passionate about culturally sensitive care, results driven individual and team player
Education, Experience, Licensure, or Certification Requirements Bachelor"s degree in healthcare or related field Master's Preferred
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Associate Center Director professionals in Tucson
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Lucas Andrew Forray
Student at the University of Arizona