-
IT Support Technician
2 weeks ago
Fora Health Portland, United StatesJob Description · Job DescriptionThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and ...
-
IT Support Technician
1 week ago
Fora Health Portland, United StatesThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover an ...
-
IT Support Technician
1 week ago
Fora Health Portland, United StatesThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover an ...
-
IT Support Technician
1 week ago
Fora Health Portland, United StatesJob Description · Job DescriptionThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and ...
-
IT Support Technician
2 weeks ago
Techmate Portland, United StatesJob Description · Job DescriptionWe are seeking a part-time/ad hoc IT Support Technician in Portland, OR to join our team · As a team member, you will assist our clients with resolving computer-related issues. · Responsibilities: · Installation of workstations. · End-user support ...
-
Support Technician
4 weeks ago
CDK Global Portland, United StatesPosition Summary · Perform diagnoses, troubleshoot and repair of electronic/electro-mechanical devices such as printers, routers, switches, and pc's, following established standard repair procedures and guidelines. · Position Responsibilities & Essential functions Tests, diagn ...
-
IT Support Technician
1 week ago
TEKsystems Portland, United StatesJob Description · Job DescriptionWe are looking for an exceptional candidate with 4-5 years previous experience in IT hardware troubleshooting, first level support, imaging, hardware break/fix, Intune, and Active Directory to join our clients' team... a supply chain management le ...
-
Application Support Technician
3 weeks ago
Pacific Office Automation Portland, United StatesThe Application Support Technician is responsible for installing and troubleshooting Pacific Office Automation's managed print services software (Meter Services). In this position you will work with a wide range of external clients, contract administ Support Technician, Technicia ...
-
Warehouse Support Technician
3 weeks ago
JH Kelly Portland, United States** JH Kelly** · ** Warehouse Support Technician** · Portland, OR 97222 · **Portland Mechanical Contractors** is actively seeking a new **Warehouse Support Technician** to join our dynamic teamT**Ideal candidates will be a genuine team player, have forklift operating experience ...
-
Desktop Support Technician
2 weeks ago
A3 Staffing Solutions Portland, United StatesJob Description · Job DescriptionDesktop Support Technician · • 8-5 Monday-Friday, no on call · Experienced doing migrations via SCCM · • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. · • Maintains, analyzes, ...
-
Desktop Support Technician
2 weeks ago
A3 Staffing Solutions Portland, United StatesJob Description · Job Description · Desktop Support Technician · • · 8-5 Monday-Friday, no on call · Experienced doing migrations via SCCM · • · Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. · • · Mainta ...
-
Helpdesk Support Technician
2 weeks ago
TEKsystems Portland, United StatesJob Description · Job DescriptionDescription: · The primary duty for this position is to provide technical support for workstation users across all aspects of the company. Other duties include but are not limited to: Installation of equipment under a wide variety of conditions. T ...
-
Senior Support Technician
1 week ago
ProFocus Portland, United StatesTITLE: Sr Support Technician · The information below covers the role requirements, expected candidate experience, and accompanying qualifications. · LOCATION: Hybrid in Tigard, Oregon · PAY: Dependent on relevant experience and targeting around $70,000 - $75,000. · ENGAGEMENT ...
-
Operations Support Technician
3 weeks ago
Din Tai Fung Portland, United StatesDIN TAI FUNG RESTAURANTS · Job Title: Operations Support Technician · Compensation: $ $26.00 per hour · Status: Full-Time · Location: Pioneer Place - 700 SW 5th Ave Suite 1040, Portland, OR 97204 · About Us: · Din Tai Fung is a Chinese restaurant specializing in Xiao Long Ba ...
-
Senior Support Technician
6 days ago
ProFocus Portland, United StatesTITLE: Sr Support Technician · LOCATION: Hybrid in Tigard, Oregon · PAY: Dependent on relevant experience and targeting around $70,000 - $75,000. · ENGAGEMENT TYPE: Direct Hire (paid out hourly with overtime available) · WHAT YOULL BE DOING · Helping a Tech Support team matu ...
-
Customer Support Technician I
1 week ago
APPLIED MATERIALS Hillsboro, United States Full timeCustomer Support Technician I (T1) · Key Responsibilities · Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. · Assists senior engineers with corrective maintenance as needed. · Disassembles, cleans and rebuilds kits as part ...
-
Desktop Support Technician
4 days ago
Cynet Systems Portland, United StatesJob Description: Strong hands on experience needed on end user support for Windows PC and Mac related issues. · Ability to assign and work on incident tickets through Service Now. · Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing ...
-
Helpdesk Support Technician
1 week ago
Pavelcomm Portland, United States Full timePosition Summary: · The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on excellent client service, problem solving, and communication skil ...
-
Deskside Support Technician
1 week ago
HTG, Inc. Portland, United StatesJob Description · Job DescriptionSalary: 21-23 per hour · Summary/Objective · To succeed in this role, the ideal candidate should have excellent customer service and communication skills, to troubleshoot and resolve issues in an effective, courteous, and knowledgeable manner. Th ...
-
Desktop Support Technician
2 days ago
Danta Technologies Portland, United States Full time· Strong · hands on experience · needed on end user support for Windows PC and Mac related issuesbility to assign and work on incident tickets through Service to support meeting rooms including the TV's, polycom and other audio/Video conferencing to support new user onboardin ...
Desktop Support Technician - Portland, United States - TEKsystems
Description
:
A major client in Portland is looking at add Desktop Support Technician as an important member of the IT Infrastructure team.
The IT Desktop Support Technician is someone with strong customer service and troubleshooting skills to resolve technical issues for our end users.
Scope:Tier 2 & 3 Desktop-focused.
About:
Onsite in Beaverton. 6 month Contract role with opportunity to convert FTE. M-F Core Business Hours. Technical ability (below) and personality is huge for the client. More info about the role to be provided over the phone
What You'll Be Doing:
The Desktop Support Technician will be responsible for supporting all end users relating to hardware and software, computer applications, and LAN-related issues
Day-to-day responsibilities consist of:
Installing, testing, maintaining, and troubleshooting end user workstations and interrelated hardware and software, Active Directory user management, troubleshooting of mobile devices, escalating issues accordingly, and maintaining communication with customers and technical teams
Taking initial telephone or service ticket inquiries and troubleshooting or managing end user hardware, software, or network problems
Responsible for executive level desktop support, requiring a higher level of service
Utilizing Active Directory for user management and assigning users to Group Policy Objects
Responding to and supporting the resolution of server and network issues with Tier 3 support
Provide 1st level client support through our help desk ticketing system
Recognizing and escalating more difficult problems to Tier 3 support
Supporting a Microsoft Windows environment, including the windows stack, Active Directory, and hosted M365
Use Remote Monitoring tools and call tracking to log and route tickets
Imaging and Deploying Desktops and Laptops for end users
Creating and maintaining client-related documentation
Actively participating as a strategic member of the technology team, including participating in team meetings, and providing onsite support for remote IT Engineers
Participate in the maintenance, updates, planning and installation of client computers and application software
Participate in working with the business to build automated workflows that are repetitive, replicable, and comprehensive, through continuous improvement of our processes
Assist the CEG compliance and cybersecurity teams to align processes with regulatory requirements
Facilitate the deployment of new client computer systems and application integration to support business needs
Assist in the coordination of planned maintenance activities to ensure IT systems are properly implemented and maintained according to best practices with as little impact to the business as possible
Assist in the development and maintenance of proper processes, procedures, and system documentation according to industry best practices and regulatory requirements
Skills:
Microsoft Windows Operating Systems including M365 Support
Strong Customer Service techniques in an IT environment
ITIL framework
IT Service Management Software (i.e., ServiceNow)
Proficient in IT procurement processes and procedures
Strong Incident skills and troubleshooting techniques
Exceptional work ethic and time management skills
Ability to work well independently and/or as part of a team
Strong communication skills and a commitment to customer service at the executive level
Ability to travel 10% of the time, and on short notice
Participate in after-hours on-call rotation as necessary for problem resolution, and project management/installations
M365, Microsoft Office, Windows 10, Troubleshooting, Active Directory, Help desk support, Support, Technical support
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
