Support Technician - Portland, United States - CDK Global

Description

Position Summary

Perform diagnoses, troubleshoot and repair of electronic/electro-mechanical devices such as printers, routers, switches, and pc's, following established standard repair procedures and guidelines.

Position Responsibilities & Essential functions

• Tests, diagnose, repairs, burns-in and cleans assigned equipment in accordance with established standard repair procedures.
• Interacts on a professional level with associates, participating in group meetings, cross-training and information sharing.
• Monitors safety stock on assigned equipment to meet safety stock requirements.
• Clean and maintain work area and assigned test equipment and tools.
• Follows department static control procedures.
• Maintains required paperwork, records and documentation.
• Performs other related duties as assigned.
• Performs basic through-hole soldering.

Qualifications & Requirements

• 2 year degree.
• Basic understanding of electronic and electro/mechanical equipment.
• Ability to use basic board level troubleshooting strategies.
• Ability to lift up to 50 pounds.
• Familiar with Windows and Microsoft Office applications.
• Ability to work effectively in a team environment.
• Communicates effectively verbally and in writing.
• Ability to adapt to shifting priorities.
• Logical problem-solving skills.
• Must be able to demonstrate a basic understanding of basic electronic theory.
• Provide basic call resolution skills via talk to tech program.

PREFERRED ATTRIBUTES & Qualifications

• 3 Years related on the job experience.
• Degree and or certification from college/technical/vocational school

Compensation Range: $22.00/hour to $25.00/hour

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)
• 401K Matching Program
• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.