Slot Technician Ii - Hazel Crest, United States - Wind Creek Chicago
Description
Description
Job Overview:
The Slot Technician II is responsible for keeping all parts and inventory working in proper condition. They will also play a key role in special projects, slot machine moves and conversions on the gaming floor.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.
Duties and Responsibilities:
- Repairs and maintains all Electronic Gaming Devices (i.e., slot machines)
- Upkeeps shop tools and equipment
- Orders and keeps inventory of Gaming Machine parts
- Assists with the installation and maintenance of slot machines
- Maintains proper documentation of department repair logs, shift logs, and daily shift reports
- Safely and effectively operates shop equipment including hand tools, soldering equipment, and some electronic test equipment
- Maintains security of equipment, records, funds, warehouse locks and keys
- Consistently follows MICS and other WCH policies and procedures
- Develops and implements repair and maintenance procedures in order to proactively identify or prevent future equipment problems
- Effectively interprets slot machine conditions by use of selfdiagnostic and troubleshooting techniques
- Performs special projects and machine moves as assigned
- Responds to floor calls in an expeditious manner and spends enough time on the floor to be familiar with operational issues
- Understands the gaming floor network, infrastructure and related system, repairs and corrects line failures
- Maintains a positive working relationship with other departments including IT, Security, Slot Operations and Housekeeping
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Other duties & responsibilities as assigned
Job Requirements:
(please ensure you meet the listed requirements prior to applying)
- High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
- Must be twentyone (21) years of age or older.
- Four (4) years' experience in the repair of Electronic Gaming Devices, Video Gaming Terminals, or equivalent work experience
required:
- Working knowledge of electricity, electronics, and mechanics of gaming type devices
- Ability to read and understand schematics, and service manuals
- Experience with Microsoft Word and Excel programs
- Must keep abreast of new and or improved gaming devices, software, hardware, parts etc.
- Must have ability to work in fastpaced environment while coordinating multiple tasks at one time
- Must be willing and able to work independently
- Must be able to lift and maneuver at least 50 lbs
- Excellent mechanical and electronic assembly skills
- Willing to work odd and irregular hours including nights, weekends and holidays
- Willing and able to travel and participate in training as recommended or required.
- Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position.
- Willing and able to work in a smoke/secondary smoke environment
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