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    Customer Service Representative - Fort Myers, United States - Lee Health

    Lee Health
    Lee Health Fort Myers, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Location:The Sanctuary Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905

    Department: LCH Family Medicine Sanctuary

    Work Type: Full Time

    Shift: Shift 1/9:30:00 AM to 6:00:00 PM

    Minimum to Midpoint Pay Rate:$ $18.75 / hour

    Summary

    • Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
    • Monday to Friday, Rotating Saturday every 3-6 weeks / 9:30am to 6:00pm

    The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

    RequirementsEducational Requirements

    Degree/Diploma ObtainedProgram of StudyRequired/
    Preferredand/orHigh School Diploma or EquivalentRequired

    Experience Requirements

    Minimum Years RequiredArea of ExperienceRequired/
    Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred

    Additional Requirements

    1-2 years prior experience required for Lee Health Solutions.

    State of Florida Licensure Requirements

    LicensesRequired/
    Preferredand/orNot Required

    Certifications/Registration Requirements

    Certificates/RegistrationsRequired/
    Preferredand/or

    Additional Requirements

    Basic Life Support (BLS) may be required at some locations within 90 days of hire.

    US:FL:Fort Myers

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