Patient Service Specialist - Mesa, United States - Valleywise Health System
Description
Under the direction of the Manager Patient Access, this position registers patients while ensuring accurate and timely processing of all accounts including the obtaining and validating demographic information, insurance information, and processing of necessary paperwork for patient's appointments.
This position obtains necessary verification insurance eligibility and collection of monies owed. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve issues that threaten billing and reimbursement.Hourly Pay Rate:
$ $25.87
Qualifications
Education:
- Requires a high school diploma
or GED certificate.
Experience:
- Requires one to two (1-2) years of general clerical, customer service, or medical experience, preferably in a healthcare environment involving data reconciliation
Certification/Licensure:
Knowledge, Skills & Abilities:
- Must have the ability to travel to clinics throughout the system based on staffing needs.-
- Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately.-
- Basic Math Skills required.-
- Must be able to demonstrate obtaining and validating demographic information to accurately and timely complete the patient's medical record.-
- Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.-
- Requires the ability to read, write and speak effectively in English.-
- Critical thinking skills are strongly preferred.-
- Must be able to handle multiple tasks simultaneously.-
- Bilingual preferred
Location:
Valleywise Health System - Registration - Phoenix
Schedule:
Regular FT 40 Hours Per Week, Days
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