Team Leader - Clarksville, United States - Chick-fil-A

Chick-fil-A

Verified Company

Clarksville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.

Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Responsibilities include but are not limited to:
Assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience
Supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a Shift Leader following established opening and closing procedures
Ensure that Team Members follow recipes and read tickets to accurately prepare all orders
Ensure that Team Members are extremely accurate with weights and measurements for all recipe items
Ensure that Team Members work at a pace to maintain restaurants established speed of service guidelines
Ensure that workstations are clean at all times
Ensure that cashiers follow cash handling procedures at all times
Execute proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures
Ensure that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness
Perform any of the tasks above as needed throughout shift
Address guest issues that may arise; consult with management regarding complex issues
Maintain a positive working relationship and treats all employees with respect while providing them with direction and feedback
Communicate employee performance and policy/procedure violations to management for appropriate handling
Strictly adhere to all company policies and procedures

Benefits:

Free College for all Team Members
Competitive Pay
Flexible Hours
College Scholarships
Free Meal on Shift
Closed on Sundays
Advancement Opportunities
Leadership Skills Development
Competitive
Able to multi-task
Positive Attitude
Optimistic
Reliable
Proactive
Consistent with Chick-fil-A's companywide culture
Calm under pressure
- many times throughout the shift, waves of people are rushed in the restaurant
Love serving people
You must be hard-working, team-oriented, friendly, honest and have great customer skills.