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    Collections Specialist - Springfield, United States - Konecranes Oyj

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    Description
    At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth.

    We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves.

    This is what makes Konecranes a unique place to work.

    Position Title:
    Invoicing & Collections Specialist

    Reports To:
    Manager, Invoicing & Collections

    Konecranes is looking for a proficient Invoicing & Collections Specialist to invoice customers and collect outstanding payments.

    The Invoicing & Collections Specialist is responsible for invoicing within SAP, and for all aspects of collections including resolving customer billing problems and reducing accounts receivable delinquency.

    Our Invoicing & Collection Specialist should exhibit professionalism and trustworthiness. They should be well organized and have a high attention to detail. They should have excellent communication and negotiation skills and be able to work in a team or independently.


    Principal Responsibilities:

    • Review invoicing data for accuracy and ensure compliance to customer requirements
    • Complete the invoicing process within SAP
    • Send invoices to end customers
    • Maintain customer contact information and billing requirements
    • Complete customer follow-up to ensure the receipt of invoice and payment expectations
    • Follow up with customers with an outstanding AR balance
    • Provide feedback to management regarding late paying customers
    • Assist in resolving customer disputes, sometimes working with other internal groups
    • Submit invoices to customer third party billing sites as required
    • Other administrative tasks as required

    Education:
    High School Diploma or equivalent required. Associates degree preferred.

    Experience:
    Must have 2+ years of experience in office administration and accounting related duties. Knowledge of basic accounting and office administration principles required. Must have well-developed data entry skills including speed, accuracy, and experience with Microsoft Office products. Must have professional telephone skills, good interpersonal skills and multi-tasking and prioritizing abilities. Experience in a centralized collections environment is preferred.

    Other Requirements:
    Must be dependable, willing to work additional hours, as required and be team oriented.


    • KCN #monus #cbus #nxt
    Konecranes, Inc.

    and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission.

    Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

    Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries.

    We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way.

    That's why, with professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.


    Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.


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