Bed Placement Specialist - Cooperstown, United States - Bassett Medical Center
Description
Overview:
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference.
We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
Recently named a Forbes America's Best-In-State Employer 2022Responsibilities:
Under general supervision of the Clinical Care Coordinator (C3), provides registration support to facilitate patient flow and non-clinical administrative support for center activities.
- Clerical.
- Registers direct admission and hospital transfer patients so that bed placement can occur and an active patient account is available prior to arrival, to accommodate Physician office order entry
- Monitors Intake Logistics for Registration requests and activities
- Serves as a registration expert, troubleshooting and correcting registration oversights to ensure patient flow is not impeded
- Verifies patient's insurance eligibility for direct admits and facility transfers; obtains authorization if necessary
- Assists C3s (Hub and Unit) with referrals; faxes and photocopies medical record information as needed for postacute patient placement to facilitate timely discharges
- Updates/corrects insurance information; notifies appropriate departments to ensure accurate financial data is available.
- Provides administrative support to facility C3s as appropriate
- Manage registration for dischargereadmit cases as well as interrupted stay cases
- Updates bedded patient status
Ex:
Observation to Inpatient; Inpatient to Observation when needed
- Supports Hub C3 as needed
- Assists Hub C3 with bed placement, registration, facility transfer, and other tasks as assigned
- Uses data collection tools to reflect activities, as noted by review of documentation
- Updates bedded patient status
Ex:
Observation to Inpatient; Inpatient to Observation when needed
- Updates bed request in Care Logistics software to provide accurate information including patient attributes for bed placement.
- Collects patient's insurance authorization for medications and discharge needs
- Notifies payer, as required, of patient's admission and level of care —either online or via telephone
- Assists in the submission of medical information to payers and community care providers as needed
- Receives referrals from Unit C3 for discharge planning assistance
- Follow up with postacute care facilities on bed holds
- Verifies patient's insurance eligibility for direct admits and facility transfers; obtains authorization if necessary
- Updates/corrects insurance information; notifies appropriate departments to ensure accurate financial data is available.
- Collaboration.
- Actively communicates with multidisciplinary healthcare team (Primary Nurse, nurse manager, C3, etc.)
- Communicates potential admissions to facilitate system wide planning by entering bed request in Care Logistics software.
- Contacts referral destination in person, by phone, fax or EPIC to notify of early alert and final alert.
Qualifications:
Education/Qualifications:
- High school diploma or GED preferred
Experience:
- 2 years of experience working with regulatory programs, administrative/secretarial in a professional setting, or patient scheduling/registration experience required
- Associates degree or higher will waive the experience requirement
Skills:
- Accuracy
- Attention to detail
- Computer skills
- Maintain confidentiality
Physical Requirements:
- Constant typing/clerical/dexterity, seeing/monitor/Computer use
- Occasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, tactical sense, talking, visual acurity (color, depth, perception), walking, fit testing, bodily fluids/bloodborne exposure, burns.
Travel:
- Occasional travel
- The job may require travel from timetotime, but not on a regular basis.
Total Rewards:
Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind.
Our generous benefits offerings include:
- Paid time off, including company holidays, vacation, and sick time
- Medical, dental and vision insurance
- Life insurance and disability protection
- Retirement benefits including an employer match
- And more
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