Pool Deck Host - Chicago, United States - Midtown Athletic Club

Midtown Athletic Club

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

MIDTOWN CHICAGO is looking for a Seasonal Pool Deck Host to add to our first class organization.

The Pool Deck Host will be responsible for enhancing the guest experience and ensuring a safe and enjoyable environment for members and at the Midtown Athletic Club pool.

The position will be from May until Labor Day.

The Pool Deck Host will work directly with members and their children directing traffic from the lobby to the pool, handing out towels, assigning pool chairs, working with servers and housekeeping to ensure the pool area remains clutter-free & organized, as well as acting as a customer service representative for the club.

THE POSITIONS:
POOL DECK HOST; LEAD POOL DECK HOST

POOL DECK HOST
Greet members and guests in a friendly and professional manner
Hand out towels and assist in towel pickup
Assign pool chairs and escort members to seating
Monitor the pool area to ensure a safe and enjoyable environment for guests
Act as a customer service representative for the club, answering member questions and responding to any concerns
Work with servers and housekeeping to ensure the pool area is clean, clutterfree, and wellmaintained at all times
Assist Lifeguards when emergency action plan is activated (Call 911 if necessary)
Manage Pool Deck lost & found
Enforce Pool Deck Etiquette and Youth Area Code
Other duties as assigned by the Hospitality Manager
Reports to Hospitality Manager

- $19/Hour + Midtown Employee Membership

LEAD POOL DECK HOST
More $ + More Responsibility
Works closely with Hospitality Manager
MVP of Team (adept at all PDH positions: POS, Waitlist, Rover, Seater, Chair Guard)
Acts as "Universal Quarterback," constantly roving the deck and lending support wherever the team needs it most
Responsible for running team preshift each morning, spot corrections of team, assisting in calloffs and schedule coverage, various admin tasks, etc
Ideally interested in transitioning to a fulltime role in another Midtown Department after the Summer season

- $20+/Hour based on experience

REQUIREMENTS:

Excellent customer service behavior & hospitality skills
Ability to work effectively with parents and children
Strong communication and interpersonal skills
Ability to work in a fastpaced environment
Positive, upbeat, glasshalffull attitude
Passionate about helping others
Team player
Must be able to work weekends and holidays

UNIFORMS

Midtown White Collared Polo (will be provided)
Black Shorts or Skirt
Boat shoes or Tennis Shoe (must be approved by Hospitality Manager Manager)

WORK SCHEDULE

Part-Time; Seasonal Summer Position; Weekends Only (Fri-Sun)
Position runs from May 10th
Sept 2 (Labor Day)
Training Week: May 10th16th
Soft Open: May 1719
Grand Open: May 2427
Shifts ranging from 8:45am6pm
Schedule will vary and will include Summer holidays.

TO APPLY

Desired hours/wk
Available Start Date
Training Week Availability
Soft-Open Availability
Grand-Open Availability
General Availability (Fri, Sat, Sun)
Any dates you already know you will need "off" for the season
REALISTIC "last day" if you are a student (Ideally Sept 2, Labor Day)

APPLY AT
WWW.CAREERS.MIDTOWN.COM

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.