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Network Engineer, Senior - Trenton, United States - NJM Insurance
Description
The Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM's Network Infrastructure.
The successful candidate will lead efforts with other members of the IT infrastructure and operations teams to delivery reliable network services.
Job Responsibilities:
Network Operations and Support
Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components
Create reusable configuration templates to standardize the deployment of network devices and features
Maintain disaster recovery network infrastructure in AWS and participate in annual DR Exercise
Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program
Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets
Monitor ticketing queues and respond to outstanding requests and other assigned work orders
Acts as primary technical resource on system implementation projects
Monitoring and Reporting
Generate usage, availability, and performance reports for management consumption
Generate and analyze usage reports for capacity planning
Availability and health monitoring for network infrastructure components
Maintain network monitoring tools to optimize monitoring capabilities
Effectively Troubleshoot and Resolve Network Related Issues
Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.
Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarms and escalation from level 1 support teams
Capture and analyze network packet traces to support troubleshooting efforts
Interface with third-party support and service vendors when needed to ensure network remains operational at all times
Network Design
Leads and participates in technical PoCs efforts to evaluate network technologies and platforms and make technology recommendation based on final results
Develop and present network design recommendations base on common network design principles
Integrated network security into infrastructure design architectures
Acts as primary technical contact on network system implementation projects
Develop configuration templates to help standardize network device configurations
Create artifacts such as network design documents, Visio diagrams, Standard Operating Procedures
Required Skills & Experience:
Must demonstrate advanced knowledge of network operating system CLIs such as Cisco IOS, Cisco NX-OS
Ability to develop and implement QoS policies to support critical and latency sensitive applications across the enterprise
Ability to create reusable configurations to deploy common network components using automation tools such as python or terraform
Ability to use diagraming tools to effectively capture network designs and configurations
Ability to manage cloud networking infrastructure in AWS and Azure
Ability to troubleshoot and resolve complex network issues
Legal Disclaimer:
NJM is proud to be an equal opportunity employer.
We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
What Makes NJM Different? The NJM team comprises talented people who do the right thing by our policyholders and each other.
You'll be part of a financially strong and stable company that has flourished on relationships, integrity, and service for more than a century.
NJM is a special place where you can propel your career, help others, and make friends—all at the same time.
NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and opportunities to give back to the communities we are privileged to serve.
Come join us It's time for you to make a difference on our remarkable team.