Service Coordinator - Blackwood, United States - Kärcher North America Inc

Kärcher North America Inc
Kärcher North America Inc
Verified Company
Blackwood, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
The salary range for this position is $ $25.00 Hourly


This is how you WOW:


  • Entering service calls into company service system
  • Assign and Dispatch service calls to field technicians and service partners within assigned area
  • Review and Submit Field Quotes and Updating Customers with service agent's ETA
  • Process Technician's Parts Requests needed for job completion from internal warehouse or external vendor
  • Review information submitted from field technicians and/or service partners

It would be WOW if you would bring this in:

  • High School diploma or equivalent
  • Experience in an interactive customer service environment is a plus
  • Customer service experience/background in a call center or similar environment
  • Previous experience with industrial and/or commercial equipment is beneficial
  • Ability to interact with and dispatch workload effectively to field/remote technicians
  • Dispatching experience is a plus, as well as experience in a parts ordering environment.

Our Kärcher WOW-package:


  • Medical, Dental, and Vision plan
  • Paid Holidays (11 per year)
  • Flexible PTO for exempt employees; generous PTO for nonexempt employees
  • HAS, FSA and 401K matching plans
  • Paid sick time, as well as short
- and long-term disability insurance


So:
Wanna WOW with us?
Simply upload your resume
online and leave your contact information. We look forward to getting to know you


Together towards a clean world.
Benique Lucero | Sr Talent Acquisition Specialist
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