Stadium Tour Guide - Green Bay, United States - Green Bay Packers, Inc.
Description
Green Bay Packers Job PostingSummary/Objective:
This position is responsible for giving daily tours of Lambeau Field and the Green Bay Packers facility. The work involves speaking to a variety of groups in a professional, educational, and entertaining manner. The work involves extensive hospitality expertise with a developed understanding of customer service.
Responsibilities:
- Perform daily stadium tours as needed.
- Present, entertain, and engage large groups (up to 35 people) of people from all over the world on the Packers and Lambeau Field history.
- Monitor the groups while on the tour and troubleshoot any problems that may arise.
- Assist in establishing and maintaining a superior measure of customer satisfaction.
- Answer inquiries regarding information on the Stadium Tours, Hall of Fame and Atrium.
- Assist with other tasks as needed.
Qualifications:
- Exhibit the characteristics of an energetic and patient individual.
- Strong communication skills.
- Ability to speak in front of diverse groups of people.
- Highly dependable and reliable at all times.
- Be available weekdays, late evenings, weekends, and game weekends.
Physical Demands and Work Environment:
- Ability to walk and stand for extended periods of time throughout the day.
- Ability to reach, bend, climb, and lift on a frequent basis.
- Operates in a professional environment.
Travel:
No regular travel is expected for this position.
This job description has been approved by management.
This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.
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