Administration-receptionist (Part Time) - York, United States - Covenant Insurance Group, Inc

Description

Covenant Insurance is a place where relationship with each other, clients, and carriers is top importance We are committed to providing exceptional service to our clients by creating a welcoming environment for all who walk through our doors.

We are a local and family owned insurance agency that is currently seeking a dedicated Administrative-Receptionist to join our team at our office in West York, PA.

As our Administration-Receptionist, you will be the voice of our company, greeting clients, answering phone calls, and assisting with many administrative tasks.

Your friendly and positive attitude will be key in building strong relationships with our clients, ensuring their satisfaction.

Were seeking someone who is positive, professional, self-motivated, has exceptional telephone skills, loves to serve others in a collaborative environment, and is able to prioritize tasks well.

This position is well suited for those who are naturally task oriented. Is this you?

We are looking for Monday, Thursday, and Friday, from 9:30am to 5pm, including a half hour lunch.

Covenant Insurance was named as one of the Best Agencies to Work For in the United States by The Insurance Journal; Come join our team


Salary:
$ $ per year


Benefits
Annual Base Salary Based on Experience

Paid Time Off (PTO)

Career Growth Opportunities

Retirement Plan

Evenings Off

Paid Holidays

Part of a GREAT TEAM

Mon-Fri Schedule

Hands on Training


Responsibilities
Warmly greeting clients, visitors, and guests

Answer and direct phone calls to appropriate staff members

Assist with general administrative duties, including filing, faxing, and organizing documents

Manage incoming and outgoing mail

Assisting Agents with tasks

Handling Billing Issues

Coordinate appointments and meetings, ensuring all relevant parties are informed


Requirements:

Prior experience in a receptionist or administrative role is preferred.

Excellent verbal and written communication skills.

Strong interpersonal and customer service skills.

Proficient in using Microsoft Office Suite (Word, Excel, Outlook).

Ability to multitask and prioritize tasks effectively.

Punctual and reliable.

Ability to prioritize multiple tasks

Be sure to complete the assessment at the end

Company Description
Covenant Insurance is a dynamic and friendly independent insurance agency who proudly represents Erie Insurance as our primary carrier. We are looking to add an energetic and positive licensed Customer Service Agent to our team. In this role, you'll work closely with a dynamic team to collectively serve our valued Personal Lines clients.

If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you.

This position is 95%+ customer service focused with very limited sales, however, it does include responsibilities to upsell and cross sell the needs of existing clients, ask for referrals and offer life insurance products.