Sales Account Manager - Chicago, United States - Hafele America

Description

SUMMARY

The Sales Account Manager (SAM) will maintain and expand relationships with strategically important customers in the closet and home organization industry.

The SAM will travel within a defined geography promoting a relevant assortment of Häfele hardware to a group of pre-defined manufacturers and designers in the closet and home organization industry.

The SAM will lead the customer account planning and will be accountable for driving growth, increased share of wallet and delivering results.

The SAM will drive customer satisfaction and demonstrate a deep insight into the customer's business.


Prior Closet Industry experience required
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and manage a detailed sales and support plan for the portfolio of accounts, including strategic and tactical sales planning.
• Achieve sales account and plan objectives.
• Establish strong, longterm client relationships.
• Travel daily within the defined geography to visit customers and potential customers, including owners, production personnel, designers and decision makers.
• Provide solutions and innovative ideas to meet client needs.
• Develop a daily agenda of customer visits to demonstrate current and speculative products and assist in customer hardware decisions including new product development. Determine the customer's needs.
• Provide accurate reports on daily activities to Sales Management at regular intervals.
• Maintain detailed files on previous, current and future customer product presentations and associated meetings.
• Travel to trade shows within and outside of the territory. This may include nights and weekends.
• Participate in required training (product, computer, sales etc) within and outside of the territory.
• Keep company informed on competitive products, promotional matter, sales techniques, pricing, warranty and marketing policies.
• Complete product and market research reports as directed by Sales and Marketing Management.
• Maintain a home office to conduct business exclusively for Häfele America Co.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE:

Bachelor's degree from a four year college or university and 1 to 2 years of related sales experience; or an equivalent combination of education and experience in the closet and home organization industry.

LANGUAGE SKILLS:
Ability to read, analyze and interpret general business documents, technical procedures and basic technical drawings. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and to respond to inquiries from managers and customers. Basic computer skills are required.


MATHEMATICAL SKILLS:

REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical and diagram form and deal with abstract and concrete variables.

PHYSICAL DEMANDS:

Physical demands of the position include travel to the customer's place of business, use of hands to demonstrate products, good verbal skills and the ability to lift up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WORK ENVIRONMENT:
The work environment varies as to the customer's business. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.