Business Office Manager - Kentwood, United States - Cardinal Senior Management
Description
Responsibilities
- Supports Managing Director.
- Oversees the financial aspects of the business, such as billing, banking, and accounting.
- Address and resolve residents' complaints and concerns.
- Protects resident's confidentiality following HIPAA guidelines.
- Maintains a clean work environment.
- Answer multiline telephone, screen, and direct calls take and relay messages, and provide information to callers.
- Give tours to potential clients and families.
- Direct individuals to the correct destination, and deal with queries from the public and clients.
- Ensures knowledge of staff movements in and out of the organization.
- Prepare letters and documents, receive, sort, and distribute mail, maintain office filing, and organize meetings.
- Contact contractors and vendors for their services, such as billing agencies and accounting services.
- Responsible for all aspects of hiring requirements, personnel files, and collections of past due accounts.
- Supervises the selection and ordering of supplies.
- Makes sure that educational pamphlets and brochures of services are readily available for residents.
- Other duties as required.
Requirements:
- Managing staff, including hiring and dismissal.
- HR experience.
- Accounts receivable and payable.
Benefits
- Medical, dental, and vision insurance.
- PTO
- Paid holidays
- 401K
- Employee recognition events.
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