- Manage incoming phone calls and direct callers appropriately.
- Welcome and assist visitors promptly.
- Handle mail distribution and maintain office schedules.
- Communicate professionally with callers, visitors, and colleagues.
- Ensure office appearance is always neat and organized.
- Assist with administrative tasks such as data entry and report generation.
- Update phone system and manage sales staff mailboxes.
- Maintain employee lists and handle incoming mail efficiently.
- Track and record office packages and maintain customer information confidentiality.
- Adhere to dress code policy and ensure showroom is in top condition.
- Exhibit the company culture and promote accountability within the department.
- Submit assigned reports regularly.
- Provide immediate response to calls and guests.
- Maintain positive relationships with staff and clients.
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Receptionist - Irvine, United States - Spectrum Collision
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Position:RECEPTIONIST
Reports To:
Business Manager
FLSA Status:
Exempt X Non-Exempt
Position Purpose
The role of a Receptionist is vital in ensuring smooth communication within the business. Duties include handling incoming calls efficiently, greeting visitors, assisting with mail handling, and maintaining office records.
Essential Duties and Responsibilities
Complexity:
Ability to work with clear guidelines and seek guidance when needed.
Communication Skills:
Aptitude for reading and interpreting business documents and engaging effectively with various stakeholders.
Reasoning Skills:
Capability to handle basic mathematical calculations and apply concepts as required.
Supervisory Skills:
No direct supervision responsibilities.
Math Skills:
Proficiency in basic arithmetic operations and monetary calculations.
Computer Skills:
Competence in using essential office software tools.
Relationship Building:
Ability to foster relationships with colleagues and maintain a positive work environment.
Customer Relations:
Required to handle customer interactions effectively and uphold company policies.
Tools and Equipment:
Basic office equipment operation.
License/Certifications:
No specific certifications required.
Decision-Making Skills:
No critical decision-making requirements.
Decision-Making Impact:
Decisions may impact workflow efficiency and customer service.
Minimum Results Required
A G. E. D. or high school diploma is the minimum educational qualification.
Experience Requirements
Expectation of six months to one year of relevant experience.
Physical/Weight Requirements
Ability to perform various physical tasks and lift up to 10 pounds occasionally.
Work Environment
Work settings include standard office environments with moderate noise levels.