Assistant Operations Manager - Dulles, United States - CLEAR

CLEAR

Verified Company

Dulles, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Key Responsibilities Include:

Spend 80% of time on the floor in a customerfacing environment at the airport
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
Monitor & drive security, service & sales on each shift
Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach, mentor, and train the team to meet sales and customer service goals and standards
Oversee asset control & devices understand how our technology works & be able to troubleshoot when necessary
Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
Manage incident prevention and responses
Attend station management team meetings
12 years of leadership experience in a customerfacing operation (i.e. retail, restaurants, hospitality, rental cars).
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
Ability to manage multiple priorities in an everchanging environment
Strong organizational skills with the ability to manage multiple priorities and tasks
Proficiency in using technology daily in your work
Required to successfully complete a government background investigation
Ability to stand/walk for extended periods of time
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a nontraditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)

About CLEAR:

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic.

CLEAR's mission is to create frictionless experiences where every day has that feeling.

With more than 19+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel.

Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.