- Hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees' job performance
- Provide coaching and feedback; disciplines when appropriate
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards and systems are executed
- Prepare and complete action plans; implement production, productivity, quality and guest service standards
- Complete audits and implement plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
- Fluent in English
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age
- High School diploma, or equivalent
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets, prioritizes and maintains focus on important goals
- Reads and interprets reports to establish goals and deliver results
- Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies root cause of a problem and implements a solution to prevent from occurring
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with team
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration
- Leads others; negotiates and takes effective action
- Identifies and communicates team goals
- Monitors progress, measures results and holds others accountable
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee's strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Understands guest and competition; translates and applies own expertise to address business opportunities
- Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
- Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
- Understands, analyzes and communicates the key performance/profit levers and manages to these measures
-
Restaurant Manager
6 days ago
Gecko Hospitality - CT & RI Middletown, United StatesJob Description · Job DescriptionRestaurant Manager · Stable Growing Company · Are you looking for a job leading to a long-term career? This industry leading Quick Service concept is driven by its Team Leaders and is looking for a Restaurant Manager that is dedicated to excellenc ...
-
Restaurant Manager
6 days ago
Gecko New York Middletown, United StatesJob Description · Job DescriptionRestaurant ManagerStable Growing Company Are you looking for a job leading to a long-term career? This industry leading Quick Service concept is driven by its Team Leaders and is looking for a Restaurant Manager that is dedicated to excellence and ...
-
Restaurant Manager
1 week ago
Wendy's Middletown, United StatesWhy Wendy's · We are looking for top notch restaurant professionals to join our growing team. If you like working with people in a fast-paced environment, possess strong leadership skills, and a drive for results, then Wendy's might be the career you have been waiting for. We are ...
-
Restaurant Manager
4 weeks ago
Wendy's Middletown, United StatesWendy's TOWNE BLVD [Restaurant Supervisor] As a Restaurant Manager at Wendy's, you'll: Provide the direction, training and expertise required to ensure customer expectations are exceeded; Ensure each shift you oversee achieves its business goals; Assist with building bench streng ...
-
Restaurant Assistant Manager
1 week ago
Gecko Hospitality Middletown, United StatesJob Description · Job DescriptionRestaurant Manager · GrowingFast CasualConcept Daytime Caf · Middletown, DE · $50-65K + bonus · Do you want to join the fastest expanding company in the United States as a Restaurant Manager and increase the success of one of our booming markets? ...
-
Restaurant Assistant Manager
13 hours ago
Gecko Hospitality Middletown, United StatesJob Description · Job DescriptionRestaurant Manager · GrowingFast CasualConcept Daytime Caf · Middletown, DE · $50-65K + bonus · Do you want to join the fastest expanding company in the United States as a Restaurant Manager and increase the success of one of our booming markets? ...
-
Restaurant General Manager
4 weeks ago
Pizza Hut Middletown, United StatesPizza Hut N VERITY PKWY [Restaurant Manager] As an Assistant Restaurant Manager at Pizza Hut, you'll: Manage and lead all restaurant operations daily; Represent the brand with delivering superior service and hot, fresh product; Lead by example and uplift/motivate staff; Organize ...
-
Restaurant Assistant Manager
1 day ago
Gecko Hospitality Middletown, United States Full timeRestaurant ManagerGrowing Fast Casual Concept – Daytime CaféMiddletown, DE $50-65K + bonus · Do you want to join the fastest expanding company in the United States as a Restaurant Manager and increase the success of one of our booming markets? We are seeking an experienced, pers ...
-
General Manager
3 weeks ago
Chipotle Middletown, United States Full time· General Manager · DescriptionCULTIVATING A BETTER WORLD · Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and dir ...
-
Multi Unit Supervisor
2 weeks ago
Wingstop Middletown, United States**DO YOU DEMONSTRATE LEADERSHIP AND PASSION FOR SUCCESS WHILE LEADING YOUR TEAM**? Bring your traits to our brand and watch your Career Wings grow What does it take to become an Muti Unit Supervisor for Wingstop? Be Hungry - Humble - Smart Do these traits speak to you? Authentic, ...
-
Bartender
2 weeks ago
Applebee's Middletown, United StatesPay reflects our current average pre-tax earning range (base wage plus tips) and is not a guarantee. · **Applebee's** started with the same philosophy we follow today - focused on serving good food to good people · T.L. Cannon is the owner / operator of 56 Applebee's Neighborhood ...
-
Bartender
1 week ago
Taco Reho Middletown, United States**Bartender - Taco Reho** · **_Job Description_** · **Summary of Position**:Our Bartenders are the fun slingers in our business. They are responsible for fulfilling guest drink orders and maximizing every interaction with every guest who walks through our doors and grabs a seat i ...
-
Bartender
1 week ago
Middletown Sports Complex Middletown, United States**Bartender** · We are seeking a skilled and experienced Bartender to join our team at a fast paced recreational facility with a bar and cafe. As a Bartender, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests. Yo ...
-
Host/hostess
3 weeks ago
Sicily Middletown, United States**Seats guests and manage the seating chart**. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed & does take out orders. · **Job T ...
-
Server
1 week ago
The Greene Turtle Middletown, United StatesThe server is to provide an excellent dining experience for each guest. To ensure this, a server must be a team player and help in all aspects of the dining experience for our guests. A server must be able to conduct each responsibility listed within a timely manner and with a ex ...
-
Assistant General Manager
1 week ago
The Greene Turtle Middletown, United StatesManagers are responsible for the complete operation of the restaurant. General managers are to ensure the highest of standards in guest satisfaction and probability while adhering to the policies and procedures of The Greene Turtle. · Supervise shift operations and assistant mana ...
-
Manager
1 week ago
HMSHost - Phillip's Family Seafood Middletown, United StatesPhillip's Family Seafood · HMSHost at Harrisburg International Airport · Concourse A, Gate A01 · 1 Terminal Drive · Middletown, PA 17057 · **With a career at HMSHost, you really benefit We offer**: · - Health, dental and vision insurance · - Generous paid time off (vacation, flex ...
-
Host
5 days ago
IHOP Middletown, United StatesAs a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communi ...
-
Server
3 days ago
Birdie's Links and Drinks Middletown, United States**Benefits**: · - 401(k) matching · - Employee discounts · - Opportunity for advancement · - Training & development · - Wellness resources · Servers sell and serve food and drinks in a professional manner. · Essential · **Responsibilities**: · The essential functions include, but ...
-
Hourly Assistant Manager
3 days ago
Taco Bell Middletown, United States***Job Requirements and Essential Functions** · - High School Diploma or GED, College or University Degree preferred · - 1-3 years supervisory experience in either a food service or retail environment, including Profit and Loss responsibility · - Basic personal computer literacy ...
Restaurant Manager - Middletown, United States - Dunkin'
Description
We are looking for a Restaurant Manager to help manage our Dunkin' Team
A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities:
Team Environment:
Operational Excellence:
Profitability:
Skills and Qualifications:
Competencies:
Great Focus:
Passion for:
Problem Solving and Decision Making:
Interpersonal Relationships & Influence:
Building Effective Teams
Conflict Management
Developing Direct Reports and Others
Business and Financial Acumen
ALL IN'
Join us. Because Dunkin' runs on you and we'll be runnin' beside you every step of the way.
At DUNKIN' you bring so much more to our day than just a great cup of coffee. YOU brighten us up-helping refuel us with positive energy and ambition. Are you all in for your next career opportunity? WE'RE ALL IN