Patient Accounts Representative - Houston, United States - The Menninger Clinic

The Menninger Clinic

Verified Company

Houston, United States

16 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

M-F, 8-5, hybrid schedule

Key Functions

A. Facilitates the collection of patient/guarantor payments.
Meets with patient/guarantor to explain and answer questions regarding all aspects of the financial contract and reimbursement process.

Work with both contracted and non-contracted insurance companies to obtain all applicable verification of benefits and out of pocket expenses.

Maintain all patient's financial accounts to keep them in good standing, including processing all patient/guarantor payments, and applicable patient/guarantor refunds.

Set up, maintain and edit payment arrangements on patient accounts, as necessary.

Monitor and resolve delinquent accounts through the organization's collections process.

Completes supplemental payroll processing on a monthly basis.

B. Maintains knowledge of information and functionality.

Observes all HIPAA required practices including, but not limited to, maintaining HIPAA compliance and confidentiality for all patient and clinic information.

Maintains knowledge of computer system functions as it pertains to Patient Accounts.

Enters patient demographics, insurance information, charges, and adjustments to Outpatient accounts.

C. Provides administrative services for patients; assist staff members, as needed.
***Assist Outpatient Administrative positions and functions, as needed.

Schedule patient appointments for Outpatient visits.

Assist clinicians with proper CPT coding selections.

D. Assist with other Accounting projects as assigned and complete other duties as requested.
Accepts additional assignments willingly.

Demonstrates an ability to respond to changing workloads.

Prepares in a timely and accurate manner all other tasks as assigned.

EDUCATION Required:

High school diploma or equivalent

License/Certification
Medical Billing certificate, CRCR, CRCS, CHAA PREFERRED

Experience Required**:
Two years of Revenue Cycle and hospital experience. Knowledge of Microsoft Office, including Word, Excel, and Outlook.