Vice President of Operations - Houston, United States - RPM Living

RPM Living

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
Looking for something different? We ARE that something different at RPM Living.
Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us.

Top industry pay and benefits, best industry practices, career training and education, people-first show you the way to success.

The Position:
The Vice President will lead a team of up to four Regional Vice Presidents.

The VP of Operations must provide strategic and tactical leadership to optimize performance and effectiveness, develop new business, establish and maintain relationships (owners, landlords, tenants, and vendors), and achieve financial results which align with the overall corporate goals and objectives.

Responsibilities:

TEAM MANAGEMENT

Conduct 1on1 meetings such as coaching, conflict resolution, goal setting, quarterly check in's and annual reviews, etc. with direct reports
Manage HR issues
Conduct onboarding and training and mentoring team members
Coach multifamily team members to success and hold individuals accountable for achieving results
Ensure alignment of individual priorities with overall business objectives
Lead change management strategies and plans as needed to maximize associate adoption
Collaborate and support the Executive Leadership Team's objectives and goals

CLIENT MANAGEMENT

Build, develop, and maintain positive and successful relationships with owners and clients. Continue to establish open and ongoing professional relationships
Provide visible, ethical leadership across the multifamily platform; ensuring a culture of the highest standards of conduct and demonstrating expectations of unparalleled service
Provide ownership with financial analysis and comparisons, as requested, to support performance initiatives and results.

SYSTEMS MANAGEMENT

Utilize and optimize the firm's technology solutions to extract and monitor performance analytics
Partner with key stakeholders to identify technologies and solutions for actionable insights, focusing on identifying new opportunities and optimizing relationships, revenue, and the firm's overall value

REPORTING

Monitor monthly financial reviews with Regional Vice President and ensures sites are on track to meet budget goals
Benchmark property performance against regional and national averages
Oversee policies for property operations
Works closely with the Risk Management department and reviews the status of liability and property damage claims. Address operational policies that impact risk management exposure

FINANCIAL MANAGEMENT

Identify and implement new business opportunities for increasing revenue potential
Lead multifamily portfolio in annual budget review and preparation, working in conjunction with Regional Vice President leaders to align with corporate revenue growth and financial goals
Analyze internal business processes relative to property operations

ADMINISTRATIVE DUTIES

Create and implement action plans for underperforming assets
Monitor expense controls and implement initiatives to achieve or exceed budget

BUSINESS DEVELOPMENT/DUE DILIGENCE & TRANSITIONS

RFP responses
New business pitches/prep and client intro calls
Creating SWOTS and market shops/comp shops
Assist clients in identifying new opportunities and help underwrite the deals based on operational knowledge and market conditions
Work closely with the Transitions and Due Diligence team to assign walkers/auditors for upcoming communities and closely analyze the asset to provide feedback to the client
Attend DD, prepping, and task completion items for property transitions
RM Day Post Transition Checklist and Onboarding new community

Qualifications:

Handson inspirational leadership style
Exemplary track record of success in leading, coaching, and mentoring teams
10+ years of multifamily property management leadership success with a large portfolio
Prior significant P&L responsibility
Strong background in managing diverse types of multifamily communities
Thorough knowledge of multifamily property management best practices
Advanced proficiency and handson experience with managing large and/or complex multifamily portfolio
Proven success in building a culture of financial accountability across the team, exceeding financial and operational objectives
Demonstrated results driving and leading transformative strategic initiatives, continuous improvement, organizational effectiveness, and performance management with a large team in multiple markets
Sophisticated communication and influencing skills, highly skilled at communicating complex issues to stakeholders and/or audiences at all levels

Employment with RPM Living is contingent upon successful completion of a background check and valid driver's license.

RPM Living is an Equal Opportunity Employer.

Company Information:
Join RPM Living and experience exceptional benefits designed to