- Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
- Completes check-in/out functions as directed.
- Confirms and updates patient identification and demographic/insurance information.
- Completes patient registration as needed.
- Obtains patient consents/authorizations.
- Collects co-payments, past due balances and point of service payments.
- Posts payments, process billing information and perform "end of day" cash drawer closing.
- Keeps waiting area clean and comfortable.
- Informs patients of any delays or changes in appointment status.
- Schedules appointments as necessary.
- For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
- May perform other duties as assigned.
- High school diploma or GED equivalent.
- Zero (0) to two (2) years experience in a customer service position.
- Bachelor's degree.
- Previous experience in a healthcare setting.
- Working knowledge of medical terminology.
- Bilingual.
-
Day Porter/ Janitor Full Time
1 week ago
MA Building Services Chicago, United States Full time**Who We Are....** · MA Building Services is a commercial cleaning & building services company dedicated to providing each of our customers with not only quality services but piece of mind knowing their property is in excellent hands with us We are committed to providing exceptio ...
-
Ekg Technician, Full-time Day
2 weeks ago
The University of Chicago Medicine Chicago, United States Full time**Job Description**: · Be a part of a world-class academic health-care system at **UChicago Medicine** as a **EKG Technician** **(CET)** in the **Heart Station Adult Department**. · The **EKG Technician** perform EKGs, holter monitors, exercise stress EKGs, pacemaker telephone te ...
-
Leasing Coordinator, Full Time, Days
1 week ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Autopsy Technician, Full-time Days
6 days ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Full Day Coordinator
1 week ago
Rogers Park Montessori School Chicago, United States**AFTERCARE COORDINATOR - Children's House** · ABOUT US · Nestled in the Bowmanville neighborhood just 10 miles north of downtown Chicago, Rogers Park Montessori. School serves children ages 2-14. The students, teaching faculty, and parents of our two toddler classrooms, four 3-6 ...
-
Patient Service Coordinator, Full-time, Day
1 week ago
The University of Chicago Medicine Chicago, United States Full time**Job Description**: · We're hiring for a Patient Service Coordinato**r **at the University of Chicago Medicine in Hyde Park, Illinois · The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high ...
-
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Medical Staff Coordinator, Full-time, Days
1 week ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Imaging Team Leader, Full-time Days
1 week ago
The University of Chicago Medicine Chicago, United States Full time**Job Description**: · Be a part of a world-class academic health-care system at **UChicago Medicine** as a **Imaging Team Lead** in the **MRI Department**. · **Sign-on Bonus of $15,000** · In this role as an I**maging Team Leader** you will be responsible for maintaining continu ...
-
Education Coordinator-allergy Full Time Days
5 days ago
Northwestern Medicine Chicago, United States Full timeThe **Education Coordinator** **reflects the mission, vision, and values of Northwestern Memorial HealthCare, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory an ...
-
Access Team Lead, Full Time, Days
1 week ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Access Director-experience Full-time Days
1 week ago
Northwestern Medicine Chicago, United States Full timeThe **Access Director, Experience** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. ...
-
Clinical Lab Assistant, Full-time Days
1 week ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Education Coordinator-allergy Full Time Days
6 days ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Program Director-marketing Full-time Days
1 week ago
Northwestern Medicine Chicago, United States Full timeThe **Program Director, Marketing** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. ...
-
Manager-regulatory Planning Full-time Days
19 hours ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Northwestern Medicine Chicago, United States Full timeThe **Physician Operations Coordinator** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation stand ...
-
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
Patient Service Representative-Primary Care Full-Time Days - Chicago, United States - Northwestern Memorial Healthcare
Description
Job DescriptionThe Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.
Responsibilities:
Required:
Preferred:
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
