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Costa Mesa

    Sales Supervisor, South Coast Plaza - Costa Mesa, United States - AMIRI

    AMIRI
    AMIRI Costa Mesa, United States

    3 weeks ago

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    Description
    Duties of the Sales Supervisor at AMIRI include, but are not limited to:


    Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT).

    Maintain a strong drive for results and a positive, team first attitude at all times.


    Ensure a welcoming client-focused environment which includes offering best in class service, in person, over the phone, and through electronic communication.

    Demonstrate exceptional product knowledge, engage clients through the craftsmanship& narratives of products.


    Partner with store and corporatemanagement teams to ensure that each client issue is properly resolved to the benefit of the business.

    In coordination with management, participate infloor moves, merchandising, visual merchandising, and housekeeping as needed.

    Assist in preparing, packing, wrappingmerchandise upon request.


    Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures.

    Keyholder; opening & closing procedures.

    Knowledge, Skills, and Ability Requirements:

    3+ years Retail Sales and/or Client Service experiencein a luxury consumer goods environment.

    Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills.

    Strong drive for business results with a passion for creativity, fashion, and the brand.

    Provide outstanding customer service across all mediums (in-person, written, phone, etc).

    Read, count, and write to accurately complete all business and client-related transactions.

    Ability to prioritize tasks and manage time in a fast-paced environment.

    Ability to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduled.


    Ability to operate all equipment necessary to perform the job (answeringphones, operating cash register, using computers, and all other office equipment).

    Willingness to adhere to all company policies, procedures, regulations, and standards.

    #J-18808-Ljbffr
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