Room Attendant - Hollywood, United States - MAMA SHELTER LA

MAMA SHELTER LA

Verified Company

Hollywood, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

You are at the heart of the hotel As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Primary Duties:

Service all rooms assigned on device.
Change all linen that requires changing
Provide all rooms with the following unless otherwise; trash removal, bed linen change, replenish bathroom amenities, clean and disinfect shower/tub/toilet/sink, vacuum room, dust throughout, verify behind bed/tables, chairs for any dropped item, replenish any other item that may need replacement throughout the room (directory, drawers, closet), remove any black marks on the wall
Ensure that all linen are without stains and rips
Bring all trash to the service area in large clear bag
The amount of items per room is properly placed; as stated in the hotel standards
Advise the department if the room needs special attention; smell too strong, damages encountered, more than the norm in the room, smoking guest, guest who may have a pet, sensitive items left behind, blood on linen
Bring all dirty linen to the closet
Make sure the right chemicals are being used for the right areas of the room
Ensure that room entry door is closed at all times
Ensure that all outlets are in working order
Make sure that all electronic items are in working; television, radio, lights, coffee maker, speakers, A/C,
Bring down any lost and found and make sure that items are properly dated, signed and room numbered
All phones and keys need to be returned and signed in before leaving for the day; anything forgotten, needs to returned immediately
Never open the guest entry door to anyone; attendant needs to call security
Always greet guest by name and make eye contact; whether it be in the room or in the hallway
Make sure that grooming standards are followed and represented daily
Basic knowledge of safety & security
Other duties as assigned

Qualifications

Warm and caring personality; previous housekeeping experience is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Standing and walking for long periods
Ability to Push, lift or carry about 2030lbs
Attention to detail a must
Organized
Able to speak and understand basic English
Be a team player
Able to use an Apple/Android device
Knowledge of chemicals and their use
Knowing that grooming standards are a must and need to be followed
Knowing when to recognize that room should not be sold due to damage, smell, or other maintenance issues

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