Employee Relations Specialist - Pomona, United States - Western University of Health Sciences

Western University of Health Sciences

Verified Company

Pomona, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Under supervision of the Employee Relations Manager & Deputy Title IX Coordinator, this position reviews and responds to issues related to employee relations, complaints, grievances, claims, and cases; interprets and applies policies and procedures; assists in meeting applicable standards, regulations and best practices; conducts investigations, makes recommendations for appropriate action, and consults with campus administrators to facilitate recommendations and proposed sanctions.

Tracks and maintains cases in the case management system. Advises supervisors on employee performance management and counseling/corrective actions. Maintains regular and consistent work site attendance, including but not limited to working evenings, weekends and/or holidays, as needed.

Knowledge, Skills and Abilities

Required Qualifications

Bachelor's degree (or equivalent related experience) in a related field plus 5 years of progressively responsible experience working in the employee relations area.

Preferred Qualifications

Prefer work experience working in higher education. Prefer experience working with case management software.

List comments regarding work hours

Regular work hours are 8:00 am to 5:00 pm and may include working evenings, weekends and/or holidays, as needed.

Posting Date 02/01/2024 Closing Date Special Instructions to Applicants

Essential Job Duties

Job Duty

Investigations:

Conducts review and investigations of alleged student, faculty, staff, and outside thirdparty misconduct, including but not limited to the preparation of comprehensive reports of investigations, findings, recommendations for appropriate action, and consulting campus administrators to facilitate recommendations and proposed sanctions.
Collects and analyzes employee data and employee relations trends by conducting exit interviews and reviewing reports from the cases database. Summarizes findings and shares trends and concerns.
Develops an investigation plan for HR workplace complaints; Contacts involved parties and provide them with information about the investigation process; Interview complainants and respondents; Identifies and interviews witnesses; Gathers and secures relevant documentation; Identifies other information that would be helpful to the case adjudicator.
Communicates, consults regularly and provides updates to Manager and other staff members, as appropriate.
Provides detailed, unbiased and comprehensive reports to Manager. Maintains accurate and thorough records and notes of investigatory process that describe evidence and proposed sanctions related to confirmed violations.
Guides and counsels supervisors on proper management of employee complaints and grievances that involve interpersonal issues.
Preserves confidentiality in all personnel matters.

Percentage Of Time

45
Job Duty

Employee Relations/Performance Management:

Advises departments, faculty and staff on a broad spectrum of employment issues, such as but not limited to leave of absence, workers' compensation, performance management, wage and hour, and policies & procedures of the Office of Human Resources.
May represent WesternU at EDD, EEOC, work comp, and other agency hearings.
Ensures University compliance with federal, state, and public agency monitoring and reporting requirements.
Processes involuntary terminations and conduct exit meetings and related tasks in coordination with other departments such as benefits, employment, and payroll.
Responds to unemployment claims.
Processes and responds to subpoena for records and employee requests for record review.
Addresses inquiries from government agencies (e.g. EEOC, EDD, FEHA), providing data as needed.

Percentage Of Time

25
Job Duty

Support for Employee Relations Area:

Responds to electronic, phone and inperson employee relations inquiries, referring and seeking assistance when needed. As assigned, may perform research, analysis, provide reports, and make recommendations. Creates and updates forms as needed.
Maintains employee relations information on SharePoint and on the HR website. Creates and maintains operating procedures. Assists Manager as needed in creating guidelines and policies for the campus. Collaborates with HRIS and IT in the implementation and update of systems used in employee relations. May serve on committees, as applicable.
Percentage Of Time
15
Job Duty

Training:

Conducts and coordinates training programs related to employee relations and organizational development (such as on prevention and intervention of misconduct). May collaborate with other areas/departments to provide training.
In collaboration with Manager, creates informational content to share with campus community (such as on "resignation process," or "performance review process).

Percentage Of Time