Jobs
>
Los Angeles

    patient navigator - Los Angeles, United States - Comprehensive Community Health Centers

    Comprehensive Community Health Centers
    Comprehensive Community Health Centers Los Angeles, United States

    1 week ago

    Default job background
    Description


    PATIENT NAVIGATOR JOB SUMMARY

    Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and manage information.

    Patient Navigator Essential Duties And Responsibilities

    Patient Portal MU 1&2

    Assist patients with electronic access to their health information online and on demand

    Run daily reports using computer systems to track patients they have assisted

    Assist patients with the initial log in process and provide overview of the portal features

    Train patients on how to send messages to the clinics

    Assist patients over the phone who may have issues navigating through the portal ? Deactivate portal account (patient turns 12 years old)

    New Patient Coordination

    Make phone call according to a defined protocol to all new patient to address the following items:
    • Welcome patient and confirm appointment
    • Provide appropriate directions / parking instructions
    • Insurance questions
    • Instruct to bring appropriate paperwork to the first visit

    Greet new patients and present new patient educational materials, introducing all services offered at CCHC

    Schedule patients for a dental or optometry initial visit if patient has never had a dental or eye exam (depending on coverage or can pay for service out of pocket)

    Assist patients to complete registration forms and enrollment in Family PACT or hand them over to Covered CA coordinator

    Capture referral source how did they hear about CCHC, why did they choose CCHC for their care? This data can be used to strengthen marketing/outreach efforts in the community and help direct efforts to develop partnerships with the private sector or nonprofits/community organizations

    Call patients after their initial visit to inquire on their satisfaction and remind them of their next appointment. Log new patient complaints and look for trends and recommend solutions

    Existing Patient Coordination

    Collect Patient Satisfaction Surveys

    Ensure waiting room, triage, exam rooms and MA work areas are stockpiled with appropriate health education and marketing materials

    Outreach

    Call and send welcome packets to new HMO patients assigned to our PCP ? Processing PIP applications for patients

    Requirements

    PATIENT NAVIGATOR EDUCATION AND EXPERIENCE

    • High school diploma or equivalent; Associate Degree preferred
    • Computer Literate with competency in Microsoft Office; Web Online skills
    • Prior experience with HIPAA regulations preferred.
    • 2 years experience in Customer Service required preferably in Medical Field
    • Bilingual in Spanish required

    PATIENT NAVIGATOR Pay Rate: $17- $19 an hour

    Patient Navigator Benefits

    • Medical, Dental and Vision 100% paid by Employer
    • Life Insurance and Accidental Dismemberment 100% paid by Employer
    • Paid Holidays
    • Paid Time Off
    • 401K
    • 401K Matching
    • Flexible Spending Account
    • Fringe
    • Supplemental Insurance to the first visit

    Salary Description

    $17- $19 an hour
  • Rely Health

    Patient Care Navigator

    5 days ago

    Rely Health Los Angeles, United States

    **Description**: · We are looking for a full-time temporary (8 months) Patient Care Navigator/Substance Use Navigator (SUN) to work in an emergency department in West Hills, CA. This position would be Monday-Friday 11 a.m. to 7:30 p.m. · As a Patient Care Navigator/Substance Use ...

  • University of Southern California

    patient navigator

    1 week ago

    University of Southern California Los Angeles, CA , USA, United States Full time

    The Non-Nurse Patient Navigator assists with all aspects of patient care for clinic/unit. He/ She serves as a primary contact caregivers who require assistance in understanding clinic processes and accessing necessary departments/personnel. Takes acc Navigator, Cancer, Nurse, Pat ...

  • UCLA Health

    patient navigator

    5 days ago

    UCLA Health LOS ANGLS AFB, CA , USA, United States

    General Information · Press space or enter keys to toggle section visibility · Work Location: Los Angeles, USA · Onsite or Remote · Fully On-Site · Work Schedule · Variable days, Monday through Friday 8am to 5pm · Posted Date · 04/18/2024 · Salary Range: $ Hourly · Employment Typ ...

  • UCLA Health

    Patient Navigator

    3 days ago

    UCLA Health Los Angeles, United States

    General Information · Press space or enter keys to toggle section visibility · Work Location: Los Angeles, USA · Onsite or Remote · Fully On-Site · Work Schedule · Flexible evenings/ weekends · Posted Date · 04/18/2024 · Salary Range: $ Hourly · Employment Type · 2 - S ...

  • University of Southern California

    patient navigator

    1 week ago

    University of Southern California Los Angeles, CA , USA, United States Full time

    The Non-Nurse Patient Navigator assists with all aspects of patient care for clinic/unit. He/ She serves as a primary contact caregivers who require assistance in understanding clinic processes and accessing necessary departments/personnel. Takes acc Health, Navigator, Student, P ...

  • Comprehensive Community Health Centers

    patient navigator

    1 week ago

    Comprehensive Community Health Centers Highland Park, CA , USA, United States

    Apply · Description · PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and ...

  • Comprehensive Community Health Centers

    patient navigator

    1 week ago

    Comprehensive Community Health Centers Los Angeles, United States

    PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and manage information. ...

  • University of California

    Patient Navigator

    6 days ago

    University of California Los Angeles, United States

    Make a positive impact on one of the nation's top health systems. Help ensure the efficient delivery of award-winning patient care. Take your professional expertise to the next level. · The Patient Navigator Per Diem role within the Radiation Oncology department is pivotal in gu ...

  • Clínica Romero

    patient navigator

    1 week ago

    Clínica Romero Los Angeles, CA , USA, United States

    Position Title: Patient Navigator · Status: Full-time/Union · Department: Quality Improvement/Quality Assurance · Position Reports to: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Director · Benefits: · Healthcare Insurance · 11 Paid ...

  • UCLA Health

    Patient Navigator

    1 week ago

    UCLA Health Los Angeles, United States

    · Make a positive impact on one of the nation's top health systems. Help ensure the efficient delivery of award-winning patient care. Take your professional expertise to the next level. · The Patient Navigator Per Diem role within the Radiation Oncology department is pivotal in ...

  • UCLA Health

    Patient Navigator

    1 week ago

    UCLA Health Los Angeles, United States

    Make a positive impact on one of the nation's top health systems. Help ensure the efficient delivery of award-winning patient care. Take your professional expertise to the next level. · The Patient Navigator Per Diem role within the Radiation Oncology department is pivotal in gu ...

  • Comprehensive Community Health Centers Inc.

    patient navigator

    4 days ago

    Comprehensive Community Health Centers Inc. Los Angeles, United States

    Job Description · Job DescriptionDescription:PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing p ...

  • UNIVERSAL COMMUNITY HEALTH CENTER

    Patient Navigator

    1 week ago

    UNIVERSAL COMMUNITY HEALTH CENTER Los Angeles, United States

    The Patient Navigator will be responsible for patient/member outreach activities, including various campaigns related to improving the patient's overall experience and compliance with office visits. This role is pivotal in guiding patients through their treatment journey. This ro ...

  • Clinica Romero

    Patient Navigator

    4 days ago

    Clinica Romero Los Angeles, United States

    Job Description · Job DescriptionSalary: $21.84 · Position Title: Patient Navigator · Status: Full-time/Union · Department: Quality Improvement/Quality Assurance · Position Reports to: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Di ...

  • Medix

    Patient Navigator

    1 week ago

    Medix Los Angeles, United States

    Summary · Medix is seeking a Patient Navigator focused on increasing quality performance improvement measures for our patient population in a culturally and linguistic fashion. · Duties and Responsibilities · Serve as an essential link between patients and all other care provi ...

  • Comprehensive Community Health Centers Inc.

    patient navigator

    1 week ago

    Comprehensive Community Health Centers Inc. Los Angeles, United States

    Job Description · Job DescriptionDescription:PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing p ...

  • Cedars-Sinai

    patient navigator

    1 week ago

    Cedars-Sinai Los Angeles, CA , USA, United States Full time

    **Job Description** · **Make a difference every single day** · At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department Our ...

  • Los Angeles Christian Health Centers

    Patient Navigator

    1 week ago

    Los Angeles Christian Health Centers Los Angeles, United States

    Job Description · Job DescriptionSUMMARY: · Patient Navigators (PN) are non-clinical team members skilled at engaging with patients over the phone and in-person and working with clinic care teams to enhance patient centered care. Patient Navigators work to close gaps in care thro ...

  • Cedars-Sinai

    Patient Navigator

    1 week ago

    Cedars-Sinai Los Angeles, United States Full time

    **Job Description** · **Make a difference every single day** · At Cedars-Sinai, were motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department Our ...

  • inSync Staffing

    Patient Navigator

    2 weeks ago

    inSync Staffing Los Angeles, United States

    Onsite · Pay rate: $25.00 · Duration of Assignment: 5 months · Work hours: M-F 830AM-5PM · Dress code: Black Scrubs · This job requires working on-site and client is mandating all workers be vaccinated and boosted, unless they can provide an approved medical/religious exempt ...