Jobs
>
Los Angeles

    patient navigator - Los Angeles, United States - Comprehensive Community Health Centers

    Comprehensive Community Health Centers
    Comprehensive Community Health Centers Los Angeles, United States

    3 weeks ago

    Default job background
    Description
    PATIENT NAVIGATOR JOB SUMMARY

    Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and manage information.

    PATIENT NAVIGATOR ESSENTIAL DUTIES AND RESPONSIBILITIES

    Patient Portal - MU 1&2

    Assist patients with electronic access to their health information online and on demand

    Run daily reports using computer systems to track patients they have assisted

    Assist patients with the initial log in process and provide overview of the portal features

    Train patients on how to send messages to the clinics

    Assist patients over the phone who may have issues navigating through the portal ? Deactivate portal account (patient turns 12 years old)

    New Patient Coordination

    Make phone call according to a defined protocol to all new patient to address the following items:
    1. Welcome patient and confirm appointment
    2. Provide appropriate directions / parking instructions
    3. Insurance questions
    4. Instruct to bring appropriate paperwork to the first visit
    Greet new patients and present new patient educational materials, introducing all services offered at CCHC

    Schedule patients for a dental or optometry initial visit if patient has never had a dental or eye exam (depending on coverage or can pay for service out of pocket)

    Assist patients to complete registration forms and enrollment in Family PACT or hand them over to Covered CA coordinator

    Capture referral source - how did they hear about CCHC, why did they choose CCHC for their care? This data can be used to strengthen marketing/outreach efforts in the community and help direct efforts to develop partnerships with the private sector or nonprofits/community organizations

    Call patients after their initial visit to inquire on their satisfaction and remind them of their next appointment. Log new patient complaints and look for trends and recommend solutions

    Existing Patient Coordination

    Collect Patient Satisfaction Surveys

    Ensure waiting room, triage, exam rooms and MA work areas are stockpiled with appropriate health education and marketing materials

    Outreach

    Call and send welcome packets to new HMO patients assigned to our PCP ? Processing PIP applications for patients

    Requirements

    PATIENT NAVIGATOR EDUCATION AND EXPERIENCE
    • High school diploma or equivalent; Associate Degree preferred
    • Computer Literate with competency in Microsoft Office; Web Online skills
      • Prior experience with HIPAA regulations preferred.
    • 2 years experience in Customer Service required preferably in Medical Field
    • Bilingual in Spanish required
    PATIENT NAVIGATOR Pay Rate: $17- $19 an hour

    PATIENT NAVIGATOR BENEFITS:
    • Medical, Dental and Vision - 100% paid by Employer
    • Life Insurance and Accidental Dismemberment - 100% paid by Employer
    • Paid Holidays
    • Paid Time Off
    • 401K
    • 401K Matching
    • Flexible Spending Account
    • Fringe
    • Supplemental Insurance to the first visit
    #LI-DNP

    Salary Description

    $17- $19 an hour
  • University of California

    Patient Navigator

    3 weeks ago

    University of California Los Angeles, United States

    Make a positive impact on one of the nation's top health systems. Help ensure the efficient delivery of award-winning patient care. Take your professional expertise to the next level. · The Patient Navigator Per Diem role within the Radiation Oncology department is pivotal in gu ...

  • UCLA Health

    Patient Navigator

    2 weeks ago

    UCLA Health Los Angeles, United States

    The Semel Institute is seeking to hire a full time Patient Navigator to provide high touch navigation for patients and family members on and off the UCLA Campus as designated by the Operation Mend program. Duties Can include: · Coordinating all travel, hotels, and accommodations ...

  • Los Angeles Christian Health Centers

    Patient Navigator

    3 weeks ago

    Los Angeles Christian Health Centers Los Angeles, United States

    Job Description · Job DescriptionSUMMARY: · Patient Navigators (PN) are non-clinical team members skilled at engaging with patients over the phone and in-person and working with clinic care teams to enhance patient centered care. Patient Navigators work to close gaps in care thro ...

  • Medix

    Patient Navigator

    4 weeks ago

    Medix Los Angeles, United States

    Summary · Medix is seeking a Patient Navigator focused on increasing quality performance improvement measures for our patient population in a culturally and linguistic fashion. · Duties and Responsibilities · Serve as an essential link between patients and all other care provi ...

  • Cedars-Sinai

    Patient Navigator

    2 weeks ago

    Cedars-Sinai Los Angeles, United States Full time

    **Job Description** · **Make a difference every single day** · At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department Our ...

  • Comprehensive Community Health Centers Inc.

    Patient Navigator

    6 days ago

    Comprehensive Community Health Centers Inc. Glassell Park, United States

    :PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and manage information. ...

  • UCLA Health

    Patient Navigator Lead

    2 weeks ago

    UCLA Health Los Angeles, United States

    JOB DUTIES · Description The Administrative Specialist Lead serves as team lead for practice support staff who are responsible for appointment and test/procedure scheduling, insurance eligibility and authorizations, responding to patient calls, appointment reminders, surgery sc ...

  • Comprehensive Community Health Centers

    patient navigator

    3 weeks ago

    Comprehensive Community Health Centers Highland Park, CA , USA, United States

    Apply · Description · PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing patients to resources and ...

  • UCLA Health

    Patient Navigator

    3 weeks ago

    UCLA Health Los Angeles, United States

    General Information · Press space or enter keys to toggle section visibility · Work Location: Los Angeles, USA · Onsite or Remote · Fully On-Site · Work Schedule · Flexible evenings/ weekends · Posted Date · 04/18/2024 · Salary Range: $ Hourly · Employment Type · 2 - S ...

  • Clinica Romero

    Patient Navigator

    1 week ago

    Clinica Romero Los Angeles, United States

    **Position Title**: Patient Navigator · **Status**: Full-time/Union · **Department**: Quality Improvement/Quality Assurance · **Position Reports to**: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Director · **Benefits**: · Healthcare In ...

  • Clinica Romero

    Patient Navigator

    2 weeks ago

    Clinica Romero Los Angeles, United States

    Job Description · Job DescriptionSalary: $21.84 · Position Title: Patient Navigator · Status: Full-time/Union · Department: Quality Improvement/Quality Assurance · Position Reports to: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Di ...

  • UCLA Health

    Patient Navigator

    2 weeks ago

    UCLA Health Los Angeles, United States

    · The Semel Institute is seeking to hire a full time Patient Navigator to provide high touch navigation for patients and family members on and off the UCLA Campus as designated by the Operation Mend program. Duties Can include: · Coordinating all travel, hotels, and accommodatio ...

  • UCLA Health

    Patient Navigator

    2 weeks ago

    UCLA Health Los Angeles, United States

    · Make a positive impact on one of the · nation's top health systems. Help ensure the efficient delivery of · award-winning patient care. Take your professional expertise to the next level. · The Patient · Navigator Per Diem role within the Radiation Oncology department is pivot ...

  • Comprehensive Community Health Centers Inc.

    patient navigator

    1 week ago

    Comprehensive Community Health Centers Inc. Los Angeles, United States

    Job Description · Job DescriptionDescription:PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing p ...

  • Comprehensive Community Health Centers Inc.

    patient navigator

    2 weeks ago

    Comprehensive Community Health Centers Inc. Los Angeles, United States

    Job Description · Job DescriptionDescription:PATIENT NAVIGATOR JOB SUMMARY · Patient Navigators work closely with patients, develop trust and support patients while they learn to self-navigate their health information online. Patient Navigator will be responsible for directing p ...

  • Pinnacle Fertility

    Patient Navigator

    2 weeks ago

    Pinnacle Fertility Los Angeles, United States

    Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high-performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinn ...

  • UCLA Health

    patient navigator

    3 weeks ago

    UCLA Health LOS ANGLS AFB, CA , USA, United States

    General Information · Press space or enter keys to toggle section visibility · Work Location: Los Angeles, USA · Onsite or Remote · Fully On-Site · Work Schedule · Variable days, Monday through Friday 8am to 5pm · Posted Date · 04/18/2024 · Salary Range: $ Hourly · Employment Typ ...

  • Cedars-Sinai

    Patient Navigator

    2 weeks ago

    Cedars-Sinai Los Angeles, United States Full time

    Job Description · Make a difference every single day · At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to departmentOur people ...

  • Tarzana

    system/patient navigator

    3 weeks ago

    Tarzana Tarzana, CA , USA, United States

    This Navigator position is working closely with the Los Angeles Police Department, Long Beach Police Department and the Los Angeles County Sheriff's Office. This program is an Alternative to Incarceration Program that will help minor offenders with mental health and substance use ...

  • Cedars-Sinai

    Patient Navigator

    4 weeks ago

    Cedars-Sinai Los Angeles, United States Full time

    **Job Description** · **Make a difference every single day** · At Cedars-Sinai, were motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department Our ...