Medical Receptionist/front Desk-cromwell - Avon, United States - Central Connecticut Dermatology
Description
Busy dermatology practice looking for excited individuals to join our front office/scheduler team. This role is responsible for both front office and telephone scheduler duties based on the needs of the practice.Responsibilities:
- Manage front desk patient flow
- Check-in of scheduled patients
- Complete patient registration including demographics, collecting and updating insurance and other pertinent information as directed by the practice
- Verifying and entering referring and primary care providers as well as the patient's pharmacy
- Verifying insurance eligibility prior to the visit. Ensure if referral is required, one has been secured prior to the patient presenting to the office.
- Collect Co-pays and outstanding balances
- Schedule appointments including walk-in appointments
- Assist with check-out of patients
- Reschedule appointments
- Assist staff members in other tasks as assigned
- Some travel may be required. Currently, our front desk staff work out of Cromwell, Avon, and South Windsor.
Required:
- Data entry and ability to use an EMR
- Strong telephone and customer service skills.
- Ability to remain calm during stressful situations.
Desired:
- MS Word, MS Excel and MS Outlook skills.
- Knowledge of medical terminology
- Knowledge of HIPAA privacy rules and regulations
- Some billing experience preferred
Education:
HS Graduate or Equivalent
Pay:
$36, $45,000.00 per hour
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location:
In person
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