Service Manager - Barre, United States - Irving Energy and Distribution

Description

As a Service Manager you will oversee the scheduling of Service Technician resources to fulfill customer needs, prioritizing safety, asset utilization, and cost efficiency.

Your success is marked by running a skilled and safe technician team, seamless customer service, regulatory compliance, and strategic planning aligned with company objectives.

• Work in our beautiful corporate office, in the heart of the upper valley with easy access to downtown Lebanon

• Allows for a blend of inoffice and workfromhome days

• Including an annual bonus plan, and 401k company matched up to 4%.

• Plus an annual option to purchase additional vacation, too

• With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

• Ensuring technicians are safely trained and equipped.
• Addressing concerns for safety, effectiveness, and efficiency.
• Developing personalized training plans for employees.
• Managing recruitment, training, and performance.
• Coordinating equipment assignments for optimal service and appearance.
• Overseeing equipment servicing and appearance.
• Analyzing data for productivity and cost efficiency.
• Meeting customer requirements and resolving issues.
• Upholding safety, regulatory compliance, and operational standards.
• Managing budget, fleet planning, and cost benchmarks.

• Ability to multitask and manage time effectively.
• Strong decision making and negotiation skills.
• Ability to work in a fastpaced environment.
• Strong written and verbal communication skills.
• Continuous improvement mindset.

• Postsecondary education in business or a related field, or equivalent experience.
• 5+ years of experience in industry related management preferred.

• Monday to Friday

• 8 hour shift