- To Customers: Provides courteous and prompt service in a friendly and professional manner.
- To Employees: Supports project objectives by collecting and analyzing data for multiple projects and teams.
- To Executives: Represents the company's image consistent to its values & keeping with company objectives.
- Collects, analyzes, and reports findings through searches of information within the public domain and within purchased services and publications.
- Collects data from vehicles and heavy equipment using proprietary and commercial software. Organizes, analyzes and reports findings on this data.
- Researches and documents proposed software features and the data and logic needed to implement them.
- Participates in conducting training for new team members.
- Communicates with cross-functional teams, including developers and product managers to raise risks/issues and collaborates on mitigation and corrective plans.
- Assist Test Team in test execution related to collected data.
- Expands technical skills and knowledge base and leverages opportunities for growth for professional development and certification.
- Completion of project and staff assignments within stated timelines and budgets.
- Self-motivated with the ability to prioritize and manage changing priorities.
- Ongoing education and training.
- Create and encourage positive team spirit.
- Associate degree or an equivalent combination of education and experience in the Heavy Equipment Technology or Automotive Technology field.
- Has knowledge of Service and Diagnostics best practices and can competently demonstrate such.
- Proficient knowledge in using various OEM Diagnostic Scan Tool Software.
- Proficient with Microsoft Office products.
- Excellent verbal and written communication skills.
- Ability to conduct training for individuals or small groups.
- Minimum of 3 years of experience as a Diesel or Automotive Technician.
- Has knowledge of Service and Diagnostics best practices and can competently demonstrate such.
- Class A or B CDL.
- This position requires on and off-site vehicle testing. This includes the ability to enter heavy-duty trucks and gain access to various engine components as needed, in addition to standing, walking, reaching, kneeling, bending, and climbing as necessary.
- Sitting for extended periods of time and extensive computer usage are required.
- Talking, hearing and close vision abilities are required.
- Ability to occasionally lift 50 pounds.
- Daily local travel (in-state) is required.
- Out-of-state travel will be required, ~ 20%.
- Personal transportation is required for local travel.
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Field Research Specialist - Greensboro, United States - Noregon Systems Inc
Description
Field Research SpecialistPlease reach out to the Recruiter for this position and include your Resume and the Title of the position you are applying for The recruiter for this position is:
Recruiter:
Danielle Brock
Email:
The Field Research Specialist will collect and analyze heavy duty vehicle and equipment data that will be consumed by a variety of customer-facing and internal applications.
In addition, the Field Research Specialist utilizes strong interpersonal and communication skills applied to strengthening customer relationships and mentoring team members.
Location:
Greensboro, NC | Type: Full-time, Exempt |
Salary Range:
$50,000-$65,000
Accountability Summary:
Key Responsibilities:
Performance Measurements:
Education & Experience Required:
Preferred Skills/Knowledge:
Physical Requirements:
Travel Requirements:
Company Information:
Noregon specializes in creating custom software solutions and products for the commercial transportation and military industries.
In addition to in-shop diagnostic solutions for the commercial fleet and repair industry, Noregon provides expertise in e-business, client-server, & embedded applications along with onboard vehicle network development.
For more information on Noregon services and products, visit
