A technical specialist is an expert in a specific field or area of technology. They possess advanced knowledge and skills in their specialized area and are responsible for providing technical support, troubleshooting, and advice to others - San Carlos II, United States - Aurora Technologies
Description
We are looking for an experienced Technical Specialist with a deep understanding of overall solutions and strategies. Our company's success is always a team effort; therefore, we would be delighted if you would join our international team in a leadership role and make a significant contribution to customer satisfaction.
With these tasks, you will support our team:
- You will conduct company webcasts and support them with UC technology such as Webex, Microsoft Teams, and Cisco video conferencing
- You will plan, conduct, and track multiple meetings
- You will stay informed about virtual event technology and always be up to date
- You will be responsible for the connection between facilities and booking teams
- You will coordinate webcast productions
- You will participate in customer meetings and phone conferences to identify issues and provide recommendations
What you bring to the table:
- Desired degree: Bachelor's degree in computer science, engineering, or a related field
- More than 3 years of experience in IT as a telecommunications and webcast specialist
- Good knowledge of current platforms and social media technologies is advantageous
- Experience with Microsoft Teams, MS Live Events, Pearl 2, IBM (Ustream), Webex Meeting, WebEx Events, Jira, VC systems
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