Case Manager Ii - Sunnyvale, United States - MidPen Housing Corporation

Mark Lane

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Mark Lane

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Description

WHY MIDPEN
At MidPen, we build communities that change lives.

Since 1970, we have been committed to our mission:

to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.


We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive.

We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing.

Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs.

We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.


ABOUT RESIDENT SERVICES
The Resident Services team is responsible for bringing essential support services to our residents.

Our three areas (Family Services, Senior Services, and Health and Supportive Housing) build relationships with our residents by engaging, connecting, and providing services to help them maintain stable housing and achieve self-sufficiency.

Our programming emphasizes long-term financial and physical health and mobility and spans financial workshops, ESL classes, senior wellness activities like Bingocize (BINGO and exercise), after-school programs, and a six-week summer program for young residents.

The Services team is also instrumental in ensuring food security through onsite food distributions in partnership with local organizations.

Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of Diversity, Equity, Inclusion, and Belonging, Resident Services also works closely with our residents and community partners, and their fellow MidPenners - including close collaboration with our Property Management team.


BENEFITS AND COMPENSATION


In 2023, MidPen was again certified as an official Great Place to Work, and for good reason In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance.

We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends.

In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge.

As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members.

And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents.

Check out our benefits snapshot on our careers page.


PAY RANGE
$69,000 - $75,000 Annual Salary - _Pay based on applicable experience and qualifications_


Property Type(s): Supportive Housing

POSITION OVERVIEW


The Case Manager II plays a vital role in engaging supportive housing residents and providing services to help them integrate and stabilize into housing and achieve self-sufficiency.

The Case Manager II supports residents in supportive housing to retain housing and develop goals for enrichment, stability, wellness, and recovery.

The Case Manager II also supports mental health stability by assisting the resident in developing goals that lead to behavioral changes which reduce mental health symptoms and improve daily functioning.

The Case Manager II is responsible for serving residents at sites with complexity based on location of the property, availability of social services, population needs, and site dynamics make it more difficult to serve the community.

The role facilitates linkage to community resources and 3rd party contracted partners as needed for residents.


ESSENTIAL
DUTIES

Program
Efficacy & Efficiency

  • Independently deliver onsite programs, ensuring implementation of programs at assigned locations to meet agreed internal standards and objectives and applicable regulatory expectations
  • Prepare and submit all necessary program documentation as required by MidPen and external agencies
  • Assist in and/or provide crisis intervention and followup (including but not limited to child abuse or adult abuse reporting); appropriately implement mandated reporting policies and procedures
  • Provide direct case management

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