-
Front Desk Agent
1 week ago
Innvite Hospitality Dayton, United StatesTitle: Front Desk Associate · Reports to: Front Desk Manager, Assistant General Manager & General Manager · Required Tasks: According to Hotel Standards: · *Guest Check-in & Check-out · *PMS Operations · *Cash Handling & Credit Card Transactions · *Switchboard Operation and T ...
-
Front Office Supervisor
4 days ago
Drury Hotels Company, LLC Dayton, United StatesUnder general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels policies and procedures are consistently communicated and followed at all times. Always maintains a high Office Supervisor, Office, Supe ...
-
Rehab Office Supervisor
1 week ago
Kettering Medical Center Network Beavercreek, United StatesOverview · Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is ...
-
registered nurse
6 days ago
Fresenius Medical Care North America Dayton, OH , USA, United States$5,000 Sign On Bonus · **PURPOSE AND SCOPE:** · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent ...
-
Member Services
1 week ago
YMCA of Greater Dayton Dayton, United States· Member Services · West Carrollton YMCA · West Carrollton, Ohio · Part Time/Non-Exempt · $10.45-$12.54/Hour · Position Summary: · Responsible for providing excellent services to YMCA members and other individuals at the Member Services Desk. · At the YMCA, We are welcomi ...
-
Rehab Office Supervisor
1 week ago
Kettering Health Dayton, United StatesOverview: · Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission ...
-
Youth Services Librarian
3 days ago
Greene County Public Library Beavercreek, United StatesJob Title: Youth Services Librarian I or II · Classification: Librarian · Starting Hourly Rate: $17.65/$23.08 Pay Grade: 14/21 · Location / Department: Beavercreek Community Library / Youth Services · Reports to: Beavercreek Head of Youth Services · Employment Status: Part Time · ...
-
Housekeeper
2 days ago
InnVite Hospitality Dayton, United States**Required tasks:** · Stock cart and maintain in a neat and organized shape at all times. · Completely service guest rooms in required time period: including cleaning floors, walls, and all other surfaces using specified chemicals and equipment and other duties/tasks as assigne ...
-
Home Therapies RN
3 days ago
Fresenius Medical Care Holdings, Inc. Dayton, United StatesPURPOSE AND SCOPE: · The professional registered nurse Home Therapies RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountab ...
-
PRN Surgical Technician
4 days ago
Fresenius Medical Care North America Dayton, United StatesPOSITION FEATURES: · AZURA · PURPOSE AND SCOPE: · Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the USV/FMCNA Compliance Program, including following all regulatory and USV/FMS policy requirements. · Under the direct supervision of the ...
-
Phlebotomist/Office Assistant
1 week ago
Public Health Dayton, United StatesPosition Summary: Under the direction of the Disease Prevention Program Supervisor, the Phlebotomist/Office Assistant is responsible for providing rapid HIV, Hepatitis C, and syphilis testing in the Disease Prevention Program, which includes in-office, mobile, and other outreach ...
-
Member Services Representative
1 week ago
The Salvation Army Eastern Territory Dayton, United StatesOverview: · DEPARTMENT: Worship & Arts · REPORTS TO: MSR Manager · SUPERVISES: N/A · STATUS: Non-Exempt · SCHEDULE: Part-Time up to 20-29 hours a week. Current Openings to cover Monday Friday 11 AM to 3:30PM or 3:30 to 8 PM & one Saturday a month 8 AM to 2 PM · FUNCTION: Th ...
-
Buyer
2 weeks ago
Select Industries Corp Dayton, United StatesJob Summary: · Obtains material from suppliers at the lowest cost consistent with considerations of quality, reliability of source and urgency of need. · Interviews vendors and recommends sources of supply. · Analyzes quotations received from vendors, selects or recommends suppli ...
-
Buyer
1 week ago
Select Industries Corp Dayton, United StatesJob Summary: · Obtains material from suppliers at the lowest cost consistent with considerations of quality, reliability of source and urgency of need. · Interviews vendors and recommends sources of supply. · Analyzes quotations received from vendors, selects or recommends sup ...
-
Information Technology
1 week ago
HII Mission Technologies Dayton, United States Full timeRequisition Number: 16988 Required Travel: 0 - 10% Employment Type: Temporary Worker Security Clearance: TS/SCI Level of Experience: Intern This opportunity resides with Cyber & Electronic Warfare, a business group within HII's Mission Technologies division. HII works within our ...
-
Buyer
1 week ago
Select Industries Corp Dayton, United StatesJob Description · Job Description Job Summary: Obtains material from suppliers at the lowest cost consistent with considerations of quality, reliability of source and urgency of need. Interviews vendors and recommends sources of supply. Analyzes quotations received from vendors, ...
-
Wx Maintenance/Custodian
4 days ago
Miami Valley Community Action Partnership Dayton, United StatesPosition Summary: To keep building clean and perform minor building maintenance and repairs.Essential Duties: · •Clean, sweep, mop, scrub, wax, and polish floors by hand or machine, clean carpet, upholstery and furniture. Gather and empty trash and dispose of. · •Clean windows, m ...
-
Housekeeper
5 days ago
Innvite Hospitality Dayton, United StatesJob Description · Job DescriptionWe are looking for Housekeeping Associate's · Come Join our amazing team at Best Western Plus Dayton South We want You · JOB DESCRIPTION Housekeeping Associate · Required Tasks: · Stock Cart and maintain in a neat an orderly fashion · Completely ...
-
Tooling Supervisor
6 days ago
Shively Bros. Dayton, United StatesJob Description · Job DescriptionWe are looking for a Tooling Service Supervisor to join our growing company and manage the Tool Room. This position is integral in supporting our manufacturing team, managing the department, and ensuring tools are ready based on the day's producti ...
-
Supply Chain Transportation Specialist
2 weeks ago
Select Industries Corp Dayton, OH, United StatesJob Summary: Obtains material from suppliers at the lowest cost consistent with considerations of quality, reliability of source and urgency of need. Interviews vendors and recommends sources of supply. Analyzes quotations received from vendors, selects or recommends suppliers wi ...
Hotel Front Desk Supervisor - Dayton, United States - Hotel Resource
Description
**Other**
**Hotel Front Desk Supervisor**
Hotel Front Desk Supervisor Great Wolf Lodge Dayton OH
**Hotel Front Desk Supervisor**
**Company:**
Great Wolf Lodge
**Location:**
US
**Category:**
Other
**Degrees Required:**
Not Specified
**Employment Type:**
Full-Time
**Manages Others:**
No
**Requirements:**
**Check out our rate- $17.75/hr. - Full Time- Open availability preferred.**
At Great Wolf, the **Guest Services Supervisor** brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
**Essential Duties & Responsibilities**
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
**Basic Qualifications & Skills**
High School diploma or GED
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
**Desired Qualifications & Traits**
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
**Physical Requirements**
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)