Customer Service Coordinator - Corona, United States - Tamshell Corporation

Tamshell Corporation

Verified Company

Corona, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We are currently seeking a
Customer Service Coordinator with excellent communication skills and the ability to multi-task in a fast-paced working environment.

Prior manufacturing experience in the aerospace industry preferred.

The schedule is Monday - Friday 6:30 a.m. - 3:00 p.m.

About Us:

We are a precision machine shop that specializes in machining plastic, aluminum, brass and bronze components.

Over the past 40 years, we have built and maintained trusted partnerships as a contract supplier for some of the most prestigious organizations in Aerospace, Defense, Medical & Dental, and many other critical industries across the globe.

Our enduring philosophy and mission have always been: 'Provide a consistent level of high-quality service, support, and product with every job we undertake for our customers.' We achieve this by employing great people and providing a culture of safety and stability at our manufacturing facility.

Responsibilities:

Develop effective customer relations. Constantly answering calls and providing customers with updates on their orders.
Work across all departments to review & coordinate customer requests with production planner & production team. Assist with customer purchase order changes and issues.
Organize and communicate the daily priorities to production manager, production planner, team leads as required.
Coordinate with production managers and production leads to determine progress of work and completion dates to provide daily & weekly visibility for customer reports.
Assist production planner & work with inventory in providing Kanban component fulfilment.
Coordinate with production planner & Sales to manage customer forecast reports for LTA/Kanban.
Updating and prepare daily work orders. Handle revised PO's, revision control process.
Data entry, filing, scanning to support our production team.
Coordinate with production & work across all department to compile internal reports for management when required.

Requirements/Experience/Education:

High School Diploma
Proficient with Microsoft Office, Excel, Word, etc.
Familiar with ERP/MRP system in a production environment.
Detail oriented with an ability to multitask in a fastpaced environment.
Great time management skills. Must demonstrate effective clerical, organizational and prioritization skills.
Must have a positive attitude and be a team player.

Compensation and Benefits:

- $18-$20 per hour, depends on experience