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    Lead Field Service Technician Location: - Springfield, United States - NerdsToGo Inc

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    Description
    NerdsToGo

    is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more

    Job Summary

    The Lead Field Service Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows.

    The Nerd must have strong field service background and customer service skills.

    Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.


    Responsibilities

    Onsite computer solutions for Windows-based PCs and Apple computers

    PC Hardware and software fault isolation and repair

    Virus protection and Spyware/Adware removal

    Data recovery and loss prevention

    Computer security enhancement

    System repair and upgrades

    Support creation of home and small business solutions to solve customer short and long term needs

    Software upgrade and installation

    Experience in working with non-technical customers and setting them at ease

    Network installation and maintenance (wired, wireless, LAN, WAN) - Primarily focused on in-home solutions

    Qualifications

    2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking

    Strong knowledge of PC troubleshooting and repair, both hardware and software/OS

    Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)

    Proficiency with peer-to-peer and client/server network configurations and troubleshooting

    Benefits/Perks

    Great culture

    Opportunity to impact Managed Service Provider clientele

    Access to fully branded Nerd Van

    Opportunity to be a part of a growing brand


    Compensation:
    $40, $65,000.00 per year

    Bonus structure is available for high performance

    #TalkNerdyToMe

    #J-18808-Ljbffr

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