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    Service Technician - Jacksonville, United States - FS-Curtis

    FS-Curtis
    FS-Curtis Jacksonville, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescriptionSummary:
    Responsible for providing preventative maintenance and repair to compressor customers on-site or in house.

    Key ResponsibilitiesDuties and Responsibilities:

    • Installs new equipment and electrical/piping work
    • Overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products
    • Provides professional troubleshooting and technical services in person or over the phone
    • Provides a high level of customer service in response to customer needs and satisfies their expectations
    • Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times
    • Completes customer work order forms and other job-related paperwork on a daily basis
    • Trains and assists other Service Technicians
    • Optimizes sales potential with customers
    • Performs other related duties as assigned by management

    Supervisory Responsibilities:
    This position has no supervisory responsibility.

    Skills, Knowledge and ExpertiseQualifications:

    • Must be friendly, courteous, service-oriented, flexible and enjoy working with a variety of staff
    • Strong time management skills, detail-oriented, organized and work effectively under pressure while meeting all applicable deadlines
    • Must have firm commitment to excellence and high standards
    • Strong communications skills including ability to listen attentively and to communicate information clearly and effectively
    • Self-motivated, resourceful, and adaptable; able to work independently within team focused environment
    • Strong understanding of how to create highly satisfied customer
    • Ability to follow established policies and procedures with a safety-first attitude
    • Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge
    • Demonstrated problem solving and process analysis skills
    • Good judgement skills with the ability to make timely and sound decisions
    • Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
    • Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance knowledge
    • Knowledge of air compressor or other pneumatic mechanical equipment preferred
    • Basic electrical knowledge preferred
    • Professional appearance; a top performer who can instill pride of workmanship in themselves and in others
    • Must maintain a valid driver's license and good Motor Vehicle Report
    • Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
    • Willingness to travel to customer sites, off-site meetings, company related functions, and the like with short notice
    • Working knowledge of Microsoft Office 365 software
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