-
Ramp Service Agent
1 week ago
Signature Flight Support Corporation Arvada, United StatesJob Description · Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid ...
-
Guest Services Agent PM Shift
1 week ago
Stonebridge Companies Westminster, United StatesCity, State: · Westminster, Colorado · $16.50-$17.50 PM Shift · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBI ...
-
Service Express Agent
1 week ago
HEI Hotels & Resorts Denver, United StatesSupport the Front Office, and Food and Beverage teams in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Respon Agent, Guest Service, Retail, ...
-
Passenger Service Agent
1 week ago
Menzies Aviation, plc Denver, United StatesAs a member of the Menzies Aviation Passenger Service Team, you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, che Passenger, Agent, Service, Co ...
-
Customer Service Agent
1 week ago
Jerry Denver, United States**Customer Service Agent** · Denver, Colorado / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app · + Help our existing customers with their current policies · + Identify wa ...
-
Guest Services Agent
4 days ago
Wyndham Hotels & Resorts Denver, United States** Guest Services Agent** · Location: Denver, CO, US · Property Name: La Quinta by Wyndham Denver - Airport - DIA Req Id: 14196 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Denver - Airport - DIA location in Denver, ...
-
Service Desk Agent
5 days ago
Contact Government Services, LLC Denver, United StatesService Desk Agent · Employment Type: Full-Time, Mid Level · Department: Information Technology · CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and ...
-
Guest Services Agent
4 days ago
Stonebridge Companies Denver, United StatesCity, State: · Denver, Colorado The Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention Center in the heart of downtown Denver, The Slate's vib ...
-
Guest Services Agent
2 weeks ago
Stonebridge Companies Denver, United States Full timeCity, State:Denver, Colorado$20/hr The purpose of a GUEST SERVICES AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Operate the front desk ...
-
Guest Services Agent
1 week ago
DoubleTree by Hilton Hotel Denver Denver, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Night Auditor Front Desk/Guest Service Agent
4 days ago
Sunridge Hotel Group Westminster, United States**SUMMARY:** · Part Time Night Audit position (11pm-7am) with option for days as well. · Accommodates guests of the hotel and Night Audit duties by performing the following: · **ESSENTIAL FUNCTIONS:** · Greets, registers, and assigns rooms to guests · Handles confidential in ...
-
Customer Service Agent
5 hours ago
Scenic Voyages Denver, United StatesWe are looking for a Remote Customer Service Agent with great enthusiasm for traveling and planning. You will be responsible for researching and booking vacation arrangements for clients (individuals, businesses or organizations). The goal of the Remote Customer Service Agent is ...
-
Rental Service Agent
1 week ago
Indie Campers Denver, United States Part timeJob Description · Job DescriptionABOUT US · Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and hig ...
-
Stretch Provider
4 days ago
Massage Envy Westminster, United StatesOverview: · **Where Better Careers Begin** · Massage Envy Westminster-MD, 140 Englar Rd, Ste 21, Westminster, MD 21157 · **Are you ready to use your bodywork skills in a whole new way?** Combine your skills with massage expertise to help clients improve flexibility, mobility, and ...
-
SAP Service Desk Agent
1 week ago
TEKsystems Denver, CO, United StatesDescription: · Our client is utilizing the newest version of SAP (S/4HANA). As part of their on-going business and operational needs, they are providing level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle the ini ...
-
Sunridge Hotel Group Westminster, United StatesCourtyard by Marriott - Westminster CO · Westminster, CO, USA · Hourly · Other · *Paid Time Off, Health, Dental, Vision, 401k, Marriott Discounts Worldwide* · **Front Desk/Guest Service Agent** · **SUMMARY:** Accommodates guests of the hotel by performing the following duti ...
-
Guest Service Agent
1 week ago
CoralTree Hospitality Group Golden, United StatesEnthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personali Guest Service, Agent, Service ...
-
Customer Service Agent
6 days ago
Ladgov Corporation Golden, United StatesJob Description · Job DescriptionJob Title: Customer Service / Dispatcher · Place of Performance: Denver Logistics Center, West Pleasant View, Colorado · Duties: · Place phone order(s) received from Veterans during inbound calls, which may result in multiple transactions per cal ...
-
Guest Services Agent
1 week ago
Wyndham Hotels & Resorts Golden, United States** Guest Services Agent** · Location: Golden, CO, US, 80401 · Property Name: La Quinta by Wyndham Denver - Golden Req Id: 16335 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Denver - Golden location in Golden, Colorad ...
-
Part Time Guest Services Agent
1 week ago
Sonesta International Hotels Corporation Denver, United States Part timeThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Guest, Agent, ...
Guest Services Agent - Westminster, United States - Wyndham Hotels & Resorts
Description
** Guest Services Agent**
Location: Westminster, CO, US, 80031
Property Name: La Quinta by Wyndham Denver - Westminster Req Id: 16682
La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Denver - Westminster location in Westminster, Colorado.
**Job Summary**
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
**Education & Experience**
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
**Physical Requirements**
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
**General Requirements**
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
**Fundamental Requirements**
Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our companys core values. We are proud to reward our full time team members with comprehensive benefit programs and resources which include:
Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Paid Time Off (PTO)
Paid Holidays
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.
Wage Rate: $14.00
**COMPANY OVERVIEW:**
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 21 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
**Job Location:** La Quinta by Wyndham Denver - Westminster , 8701 Turnpike Drive , Westminster , Colorado 80031
**Employment Status:** Full-time