- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- High School Diploma required. Associate's degree is preferred.
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver's license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
- Hospitality
- Ownership
- Instills Trust
- Safety Conscious
- Action Oriented
- Tech Savvy
- Communicates Effectively
- Peripheral Vision
- Carrying lbs.
- Pushing/Pulling Over 100 lbs.
- Color Vision
- Depth Perception
- Lifting 16-50 lbs.
- Carrying 16-50 lbs.
- Pushing/Pulling 16-50 lbs. & lbs.
- Close Vision
- Distance Vision
- Hearing
- Lifting 0-15 lbs.
- Carrying 0-15 lbs.
- Pushing/Pulling 0-15 lbs.
- 0-1 hours/day: Climbing
- 2-3 hours/day: Sitting, Stooping, Crawling, Kneeling, Bending, Reaching (above your head)
- 4-5 hours/day: Standing, Walking, Grasping
-
Event Technician, Audio Visual
1 week ago
Encore Pittsburgh, United States Part timePosition Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Eve ...
-
KR WOLFE INC. Carnegie, United StatesJob Description · Job DescriptionJob Summary · The Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing pro ...
-
Office Services Associate
1 week ago
Cushman & Wakefield Inc Pittsburgh, United StatesJob Title · Office Services Associate · Job Description Summary · This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support cont ...
-
Systems Specialist
3 days ago
U.S. Courts Pittsburgh, United StatesSummary · Our IT Systems Specialist delivers tailored technical support to judges, chambers support staff, and clerk's office personnel, offering expertise in IT systems, hardware, and software assistance. The Systems Specialist is responsible for planning, research, installatio ...
-
Audiology Asst-Newborn Hearing
1 week ago
UPMC Pittsburgh, United States**Children's Hospital of Pittsburgh is hiring an Audiology Assistant for Newborn Hearing. This person will work on site at Magee Women's Hospital.** · Under the direction of an audiologist and in accordance with established policies and procedures, the Audiology Assistant provide ...
-
Audiology Asst-Newborn Hearing
5 days ago
University of Pittsburgh Medical Center Pittsburgh, United StatesChildren's Hospital of Pittsburgh is hiring an Audiology Assistant for Newborn Hearing. This person will work on site at Magee Women's Hospital. · Under the direction of an audiologist and in accordance with established policies and procedures, the Audiology Assistant provides su ...
-
Classroom Assistant, Life Skills Support
1 week ago
Pittsburgh Public Schools Pittsburgh, United StatesOther - Position - Non-Certified · Job Number · Start Date · Open Date 04/02/2024 · Closing Date 07/02/2024 · The Classroom Assistant, Life Skills assists in carrying out a program consistent with the philosophy of the Program for Students with Exceptionalities. · Reports To ...
-
AIML - Software QE Manager
11 hours ago
Apple Pittsburgh, United StatesSummary · Posted: May 13, 2024 · Role Number: · Home Office: Yes · Imagine what you could do here. At Apple, great ideas have a way of becoming extraordinary products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what yo ...
-
The Hope Learning Center LLC Pittsburgh, United StatesJob Description · Job DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~Teamwork · The Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of ...
-
Video Animator
6 days ago
GNC Pittsburgh, United StatesJob Description · Job DescriptionCompany Description · As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. · As #TeamGNC, we work hard to ensure that ...
-
Data Center Tech Lead
1 week ago
AVIXA Pittsburgh, United StatesThe Computing Facilities team is part of the School of Computer Science at Carnegie Mellon University. We are currently seeking a Data Center Tech Lead to join our Operations team. · Responsibilities include providing operational support for multiple data centers in the School of ...
-
Outpatient Therapist
5 days ago
Glade Run Lutheran Services Pittsburgh, United States*Work for a company that cares and receive a bonus Licensed clinicians may be eligible for a $1000 new hire incentive bonus if hired and meet all qualifications. · Position Summary - Licensed Outpatient Therapist · Glade Run Lutheran Services offers Outpatient Counseling for anyo ...
-
Senior Retail Service Maintenance Technician
1 week ago
Giant Eagle Pittsburgh, United States Full timeDescription · Experience Required: 3 to 5 years experience working with hardware/software installation preferably in a retail environment, 3+ years experience supporting Microsoft Windows workstation software. · Experience Desired: Experience handling small to medium projects · ...
-
Helpdesk support
2 weeks ago
Careerbuilder-US Pittsburgh, United StatesThe Security Support Coordinator supports all departments in being responsive to physical and digital security needs. Under the direction of the Manager of Organization Security, this role is a key element in being vigilant to minimize threats and responsive when needed to preser ...
-
Desktop Support
2 weeks ago
Careerbuilder-US Pittsburgh, United StatesThe Security Support Coordinator supports all departments in being responsive to physical and digital security needs. Under the direction of the Manager of Organization Security, this role is a key element in being vigilant to minimize threats and responsive when needed to preser ...
-
Family Based Mental Health Professional
1 week ago
Glade Run Lutheran Services Pittsburgh, United States*Work for a company that cares and receive a bonus Family Based Mental Health Professionals may be eligible for a $2500 new hire incentive bonus if hired and meet all qualifications. · Position Summary: Family Based Mental Health Services provides intensive family focused therapy ...
-
Security Support Coordinator
4 days ago
Light Of Life Rescue Mission Pittsburgh, United StatesJob Description · Job DescriptionSUMMARY OF POSITION: · Light of Life Rescue Mission provides services to Pittsburgh residents experiencing homelessness, poverty, and related personal challenges. As we've grown in size, budget, and new facilities, our impact is deepening as we se ...
-
Senior Electrical Engineer
1 week ago
SmithGroup Pittsburgh, United StatesSmithGroup is an award-winning, integrated design firm that blends research, data and technology with innovation and a creative spirit to deliver resilient, inclusive spaces that solve our clients' greatest challenges. Our teams create exceptional design solutions for healthcare, ...
-
Senior Electrical Engineer
6 days ago
SmithGroup Pittsburgh, United StatesSmithGroup is an award-winning, integrated design firm that blends research, data and technology with innovation and a creative spirit to deliver resilient, inclusive spaces that solve our clients' greatest challenges. Our teams create exceptional design solutions for healthcare, ...
-
Facilities Coordinator
5 days ago
eTeam Pittsburgh, United StatesJob Title: Facilities Services Assistant/ Facilities Services Specialist · Job Duration – 6+ months · Location – Pittsburgh, PA · Monday to Friday; 8am - 5pm are the standard hours · Easy to access via public transportation · This position may be extended and could become perman ...
Event Technician, Audio Visual - Pittsburgh, United States - Encore
Description
Position Overview
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.
Key Job Responsibilities
Equipment Operation
Deliver World Class Service
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.
Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders.
Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Physical RequirementsTeam members are required to meet the specified physical criteria to effectively execute essential job functions. The frequency options for these requirements are categorized as Continuously, Frequently, Occasionally, and Never.
Occasionally:
Frequently:
Continuously:
In terms of time allocation per day:
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-MV2
Event Technician, Audio Visual professionals in Pittsburgh
-
Samuel Teyssier
Motion Capture Technician
-
Tucker Bade
Food Scientist and Coman Professional
-
Sudip Misra
Microsoft Power Platform with M365/SharePoint Consultant (PowerApps, Power Automate/Flow & PAD/RPA, ...