- Schedule/Lead daily standup meetings to review any open blockers/escalations/issues.
- Manage team calendar/approve PTO/ensure adequate coverage of support queues.
- Manage team PTO accounts, and maintain timesheets for any hourly employees.
- Develop and manage annual goals for the team, scheduling and completing quarterly coaching sessions with each team member to assess annual goal progress/morale level/career trajectory.
- Communicate with Support Management on a daily/weekly/monthly basis, regarding team goals, continuing education, coaching efforts, and any other items as appropriate.
- Work with Support Manager to fill any open positions on the team.
- Ensure that open support items are handled timely and appropriately, managing all escalations to development or upper-tiered support members.
- Identify any issues on the team that could be impacting productivity and address them appropriately, either through coaching, performance improvement plans, or coordination with Support Management.
- 1+ year of supervisory and customer service experience.
- Acquired knowledge/education/experience/expertise of supervision, help desk functions, installation of & training in
hardware and software, basic accounting skills along with bug creation, basic QC testing and project management skills. - High School Diploma or GED
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Team Lead
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footwear team lead
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Bass Pro Shops Bristol, TN, United StatesBass Pro Shops - 1 Bass Pro Drive [Department Supervisor] As a Team Lead at Bass Pro Shops, you'll: Support GSM/DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals; Provide daily direction to the associates within the department; Prepare t ...
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Assistant Team Lead
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Goodwill Industries International, Inc. Abingdon, United StatesDo you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill?Competitive Pay · Medical Benefits Including Dental and Vision · 403(b) Retirement Pla ...
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Assistant Team Lead
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Goodwill Industries of Tenneva, inc. Abingdon, United StatesJob Description · Job DescriptionSalary: Starting at $16.00 · Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill? · Competitive Pay · Med ...
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Residential Tech Support Team Lead
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Smith (A.O.) Corporation Johnson City, United StatesCompany / Location Information · We are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on provi ...
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Food Service Team Lead
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Weigel's Stores, Inc. Kingsport, United StatesWeigels is seeking positive, outgoing and energetic Team Members that want to make a difference in the communities we serve. We are not just another Convenience Store and thats because our Teams are the best in the business Our Food Service Team M Food Service, Team Lead, Service ...
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Nursing assistant
3 days ago
Neptune Enterprises Biltmore, TN, United States Freelance**We are currently looking for 2 motivated nursing assistants (m/f/d) for our client, a care facility in Biltmore, TN. Your responsibilities will include providing basic care for residents as well as assisting with their daily activities. You will work in a 2-shift system and on ...
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Fitness Consultant
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Workout Anytime - Smith Elizabethton, United States**NOW HIRING FITNESS CONSULTANTS** · Now hiring fitness consultants to work in our new and existing clubs in one of the fastest-growing Fitness Franchises on the planet, Workout Anytime · This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over ...
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Crimson Enterprises Plum, United StatesPlum is looking for a new team member to join our location at Jakob-Caspers-Str. 2, 56070 Koblenz-Bubenheim. We are a community that values working together and supporting each other. Our goal every day is to provide the best experience for our customers and employees. Each marke ...
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Executive Assistant
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Nexus Dynamics Plum, United StatesFor 75 years, ROTHENBERGER has been one of the world's leading manufacturers of innovative, technologically advanced pipe tools and pipe processing machines in the plumbing, heating, air conditioning, refrigeration, gas, and environmental technology industries. With over 6,000 pr ...
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NovaWorks Haynesville, United StatesAbout Us · Wernsing Fine Foods GmbH is a leading manufacturer of high-quality food products based in Addrup-Essen (Oldb.). As a family-owned company, we place great value on quality and sustainability. Our diverse products are distributed in Germany and internationally and are hi ...
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SilverLinx Blountville, TN, United States FreelanceBlountville, TN's Technische Universität Braunschweig is a leading institute of technology in Germany, offering a dynamic work environment with a variety of research and teaching opportunities in modern facilities. Our university has a team of 3,800 academic, technical, and admin ...
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Client Service Manager
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Gallagher Washington Depot, United StatesAbout Us: · Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, s ...
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Crimson Ventures Pine Crest, United StatesSay it with flowers For over 100 years, Fleurop AG has been a highly successful market leader in the flower greetings segment. Within the green industry, Fleurop has become one of the most significant companies, driving the development of both online and offline flower trade and ...
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Nexus Innovations Hunter, TN, United States Freelance**Join our team at Fraunhofer-Gesellschaft in Hunter, TN** · At Fraunhofer-Gesellschaft, we currently operate 76 institutes and research facilities in Germany and are the world's leading organization for applied research. Our team of 30,000 employees works together to achieve an ...
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Sales Assistance
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Orion Innovations Gray, TN, United States FreelanceGray, TN - Full/Part-time - For 20 years, the rexx Group has been one of the leading providers of innovative talent management software in Europe. Our solutions improve the daily work of HR professionals, managers, and employees in over 2,600 companies and for hundreds of thousan ...
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Ballad Health BRISTOL, TN, US, United StatesRN - Surgical Specialty Team Lead (FT) Varied, Surgery - Bristol, TN · Job ID: 004EQX · BRISTOL REGIONAL MEDICAL CENTER · Nursing - Surgery · Full-time (scheduled 72 hrs or more per pay period) · Job Description · SCOPE OF POSITION · The RN - Surgical Speciality Team Lead will as ...
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Administrative Specialist
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BlueWave Solutions Walnut Hill, TN, United States Freelance**Join the Logwin Team We are looking for a(n)** · **Export Sea Freight Clerk (m/f/d) at our location in Nuremberg, Walnut Hill, TN** · **Do you want to make a difference? Help shape the future at a leading logistics service provider - while being personally valued and supported? ...
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Barber
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Sport Clips Kingsport, United StatesSport Clips Haircuts is Hiring Hair Stylists Do What You Love. Love What You Do. · JOB DESCRIPTION · Our salon is looking for talented hair stylists who are passionate about cutting hair and making their clients look great Our team is dedicated to exceptional customer service and ...
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Inbound General Merchandise Team Leader
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Target Abingdon, United StatesThe pay range per hour is $ $39.95 · **ALL ABOUT TARGET** · Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. · **ALL ABOUT GENERAL MERCHANDISE** · Experts of ...
ERP Support Team Lead - Piney Flats, United States - i3 Verticals Management Services, Inc.
Description
Job Description
Job DescriptionJOB TITLE: ERP Support Team Lead
FLSA STATUS: Exempt
DEPARTMENT: ERP Support
REPORTS TO: ERP Support Manager
SUPERVISORY RESPONSIBILITIES: Yes
JOB LOCATION: Piney Flats, TN
TRAVEL: N/A
ESSENTIAL DUTIES & RESPONSIBILITIES:
Minimum requirements: