Barista, Princi - Chicago, United States - Starbucks

Starbucks

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_Our Princi food and culinary zone is an Italian-inspired bakery and kitchen that brings to life the Spirito di Milano within our Roastery & Reserve experience. Our baristas and bakers act as ambassadors for our food platform, __preparing our freshly baked pastries and food offerings using premium ingredients. Princi baristas and bakers will use their knowledge and expertise of our exclusive products to inspire and delight customers by showcasing our sweet and savory food and beverage pairings. Our Princi food experts strive to exceed the expectations of our partners and customers by showcasing the art of culinary innovation. We would love to hear from chefs, bakers, and those passionate about great food_**
Barista
Job Summary and Mission

This job contributes to Starbucks success of the Roastery & Reserve Store by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of quality.

Through a commitment to operational excellence, they work together as a team to create the_ Roastery & Reserve Experience_ for their customers and one another.

The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Coffee Expert & Brand Ambassador:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Provide unique coffee forward experience for every customer
Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)
Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
Follows health, safety and sanitation guidelines and standards
Contributes to positive team environment
Maintains regular and consistent attendance and punctuality

Service:

Anticipates customer and store needs by constantly evaluating environment and customers for cues
Delivers exceptional customer service to all customers
Responsible for total service, including table service
Support Roastery and Reserve events model and events execution

Sales:

Maintain knowledge of 100+ unique Roastery & Reserve products
Engage customers and leverage selling skills

***
Operations:

Operate in environment with rapid innovation with mínimal turnaround time from innovation to product and service delivery to the customer
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security.
Maintain a clean and organized workspace so that partners can locate resources and product as needed

Basic Qualifications:

Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
Ability to carry 35lb on a consistent basis
Experience in the service or entertainment industry (i.e. restaurant, bar, theater, or hospitality)
Reading, writing, and oral proficiency in the English language
Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays

Preferred Qualifications

12 years of specialty retail sales experience
Ability to carry and balance a tray
High attention to detail with the ability to multitask and prioritize effectively
Ability to learn quickly
Ability to read customer cues and curate an immersive experience based on customer needs
Strong interpersonal skills
Ability to build relationships quickly
Ability to work in multiple positions within different store departments (Zones), performing many different tasks within the departments during each shift
Ability to memorize complex menus, ingredients, beverage & food builds
Facilitation and presentation skills Ability to understand and carry out oral and written instructions and request clarification when needed
Ability to work as part of a large and matrixed team
Additional languages beneficial

Job Attribute

Job Number:

Job Group:
Retail Store Support

Job Family:
Operations

Job Subfamily:
Retail Store Partners

Job Location:
United States

FLSA Status:
Non-Exempt

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Starbucks is an Equal Opportunity Employer._ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout