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Assistant Director of Admission- Transfer Recruitment and Outreach - Chicago, United States - Illinois Institute of Technology
Description
General Description:
Under the direct supervision of the Director of Admission- Recruitment and Outreach, the Assistant/Associate Director- Recruitment will manage a team of transfer admission counselors in order to nurture the enrollment funnel andto seamlessly execute existing admission pathways, programs, and processes, providing a positive experience for students and other stakeholders. The Assistant/Associate Director will work alongside the Director of Admission- Recruitment to create and implement comprehensive territory management and outreach strategies to move
prospects through the enrollment funnel.
The Assistant/Associate Director:
1. Contributes to the successful accomplishment of the University's enrollment objectives by implementing a comprehensive student recruitment plan for undergraduate transfer students which includes, but is not limited to, the following components: development of an inquiry pool through the use of National Student Clearinghouse and historic first-year admission data, outreach (college fairs and visits), community college relations, use of the web and emerging technologies, digital marketing and communication strategies, effective use of CRM technologies, campus visit programs, publications, and correspondence.
2. Assists in the development and implementation of data-driven recruitment strategies by effectively utilizing data from a variety of sources to evaluate student characteristics and trends, as well as the University's market position and competition.
3. Fosters a team environment that empowers staff to provide constituents with excellent customer service, personalization, and confidence in their academic program and course transferability.
4. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
5. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required by the Director of Admission- Recruitment.
6. Contributes to the overall success of the Office of Undergraduate Admission by advising and assisting the Director of Admission- Recruitment in in all aspects relating to the recruitment and admission of transfer students and by performing all other essential duties as assigned.
7. Provides leadership, management, and implementation for the transfer recruitment efforts of the Office of Undergraduate Admission and develops a competent, productive and effective staff by hiring and supervising, directly and through delegation, the professional and student staff on the transfer recruitment team.
Department: Undergraduate Admissions Office
Position Category: Full Time
Education & Experience:
A minimum bachelor's degree is required; Master's degree is preferred.Minimum of at least 3 years of experience in transfer admissions and recruitment, college admissions, and/or other customer service organizations, with 1-2 years experience leading a transfer recruitment team highly preferred.
Knowledge & Skills:
Experience working CRM application management processes and systems including but not limited to AY application systems, Salesforce, TargetX, Slate, and ERPs, including Banner for an educational institution.Excellent verbal, written, and interpersonal skills, and ability to multitask essential. Spanish proficiency considered, but not required.
Excellent time management skills and flexibility to balance significant travel and in-office responsibilities.
Ability to lead teams and supervise staff to achieve stated goals.
This position is a hybrid role and will be required to be on campus at least three days per week.
Domestic and international travel (4-6 weeks per year) may be required, as well as some evening and weekend work.
Proven ability to work independently, excellent communication and presentation skills, sensitivity and fesponsiveness to the needs of diverse constituencies, and managing goals.
Ability to multi-task and handle a wide variety of job duties and prioritize based on the supervisory direction.
The candidate will need to be proficient with the Microsoft Office suite.
